how do i get rid of mbs mirosoft billing coming up on my computor screne for 10 minutes when i log on telling?

Question

they tell me iowe £19 when i don,t this has been ongoing for a mouth

Answer 1

Hi Windsor

I think that youwill find that this is malware:

I strongly recommend that you do the following –oh and it won’t cost you a penny:

Download adaware personal from here:

http://www.download.com/ad-aware-se-pers...

Once you have downloaded it install it (by double clicking) and then run the software. First let it update itself and then run a full scan – this will take a while – when it is done tell it to remove any nasties that it finds.

Then download spybot search and destroy from here:

http://www.download.com/spybot-search-de...

Again install it and let it update itself. Then click immunize (on the left hand bar) and once it has checked let it add product to immunization. Then you need to click search and destroy (again on the left bar) then check for problems. This scan will take a while so let it get on with it. Once it is done tell it to remove any nasties that it has found.

Download Windows defender from here:

http://www.microsoft.com/athome/security...

As before install and run, allow it to update and then it will run in the background looking after your computer.

If you don’t have an up to date Anti Virus then you really need to do something about that too. A good one is AVG Free from here:

http://free.grisoft.com/doc/5390/lng/us/...

There are others like Avast that are also good and free. Finally you really should consider a quality firewall. Comodo and Zone Alarm are both good and free

Hope all that sorts it for you

AJ

Answer 2

You need to kill the following process:

mbssm32.exe

Open Task Manager by pressing Ctrl + Alt + Delete

Highlight mbssm32.exe and press the End Process button.

You need to remove the following file:

C:\WINDOWS\system32\mbssm32.exe

If Windows will not let you remove this file then you will have to reboot into Safe Mode and remove it.

Also remove it it from your startup:

Start->Run and type: msconfig and press OK
Click on the Startup tab and uncheck mbssm32.exe

Answer 3

Are you dealing with a trial version?

If not, is your software legitimate?
Go to this link to see if your Windows program is legal.
http://www.microsoft.com/resources/howtotell/ww/windows/default.mspx

Answer 4

The solution (at least for one person) is in this thread:
http://answers.yahoo.com/question/index;_ylt=Asrk0.IqCdFyyWw0qA9y1WB27hR.?qid=20070504124216AALvkjg

Also see:
http://spywarefiles.prevx.com/RRHDGD3602768/mibs.html

Good luck.

Answer 5

This is a Phishing Scam...