my computer is having problems. it cuts off and goes to a blue screen. how can i solve this issue?

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my computer is having problems. it cuts off and goes to a blue screen. how can i solve this issue?

2007-05-10 05:34:46 · 2 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers

2 answers

Back up (copy to CD / DVD / external hard drive) all personal data and re-install Windows "Clean with hard drive format".

2007-05-10 05:40:45 · answer #1 · answered by ELfaGeek 7 · 0⤊ 0⤋

Try to remove any new hardware added. This is what the blue screen usually tells. There may be some problem with the memory(RAM). My friend had a similar problem but went off when he changed the ram

2007-05-10 12:41:56 · answer #2 · answered by tBone 5 · 0⤊ 0⤋