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I just read the following on the Kim Kamando "Tip of the Day" news letter, maybe it's what you're looking for.
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I’m trying to install iTunes so I can download your show. I receive a message that says VBScript isn’t installed or that my firewall is creating conflicts. I disabled my firewall and other security software. But I continue to receive the message. So I assume the problem is with VBScript. I don’t know how to find VBScript, let alone make changes to it. Can you help? I should mention that I recently upgraded to Vista from XP.

This is one of those instances where computers can be terribly frustrating. You got a new operating system, and things are not working out. On top of that, you’re getting obscure error messages.
Unfortunately, this problem isn’t uncommon with Windows Vista. Many people have encountered it. And it isn’t just isolated to iTunes. It can affect other programs such as Outlook.
On the upside, it can be solved quickly and easily. You simply need to re-register VBScript.
First, make sure you are logged in to Windows on an Administrator account.
Next, you’ll need to locate the vbscript.dll file. It should be at C:\Windows\System32. But that could vary, depending on your installation. When you find it, note the location.
Next, click Start>>All Programs>>Accessories>>Command Prompt. At the command prompt, type the location of your vbscrip.dll file. For example, I would type “cd C:\Windows\System32” (minus the quotes). Press Enter. This takes you to the folder where your file is located.
Now type “regsvr32 vbscript.dll” (minus quotes) and press Enter. This will re-register the file. You should see a message confirming that the file has been registered. Close out the Command Prompt window and reboot your computer. You can now install iTunes.
You probably aren’t using a 64-bit version of Vista. But if you are, there is a second vbscript.dll file. You will need to register it as well. This file should be located at C:\Windows\SysWOW64.
Once you find the second file, open the Command Prompt again. Follow the steps above.
Incidentally, some XP users have reported similar problems with iTunes. You can re-register vbscript.dll using the same steps as for Vista. You may want to download the latest version of the file. It's on Microsoft’s site.

2007-05-09 02:54:19 · answer #1 · answered by Ron M 7 · 0 0

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