My Husband is trying to reclaim his bank charges from a company we found on the internet. How long did it take

Question

for anyone to reclaim their charges? It has been 6 months now and he still hasnt heard anything.

Answer 1

Unfortunately, this is something I`m hearing a lot of now, and is why I tell people to do it themselves.

These companies are actually EXTENDING the amount of time it takes to claim your charges back. They have exactly the same chance as you (ie 100%) of claiming your charges back, so they offer no real benefit.

The process should only take 2 - 3 months at the most, 6 months is ridiculous! I would complain to them, and may be even see if you can cancel the contract with them and do it yourself.

A rough time scale is:

1) Write to the bank asking for a copy of your charges for the last 6 years using the Data Protection Act - The bank has 40 days to reply.

2) Write a letter to bank attaching a schedule (list) of charges and asking for them back. The bank has 14 days to respond.

3) Write the bank a Letter before Action giving them one last chance to refund your charges before you take them to court. The bank has 14 days to respond.

4) Take the bank to court. The claim is served on the bank 5 days after being lodged with the court (which you can do online using the Money Claim website). The bank have 14 days to respond, if they don't you win by default. If the bank do respond, they then have another 14 days to submit a defence. If they don't you win by default. If they do, they won't turn up in court, and again you win.

For more detailed information about the process, have a look at my site below which has detailed guides to every step of the process.

The site is free to use!

Answer 2

We have reclaimed our bank charges. We wrote to the bank's head office we had a reply in just over a week. We had to sign saying that we accepted their offer and then it took about another two-three weeks for the money to be paid directly into our account.

Answer 3

I just searched on the internet under bank penalty charges and got lots of hits before you even get to the Financial Ombudsman (www.financial-ombudsman.org.uk). If you can't resolve your complaint with the bank, go to the Ombudsman. No need to go to court. No need to pay a claims handling company. And more likely to result in banks changing their ways.

Answer 4

1) Anyone who gets some-one else to manage their money will (a) pay a fortune for the privilege (b) run the risk of seeing most of their money end up in some-one else's pockets

2) You can ONLY get your Bank Charges repaid by your BANK.

3) Large numbers of "Internet Companies" exist simply to rip you off...

Conclusion = If you ask some-one else to reclaim your Bank Charges, AT BEST you will pay through the nose, AT WORST your Bank details will be sold to criminals the world over..

Check the 'contract' with this Company (if you have one) & write informing them that you take their their lack of progress to mean they abandoned your case and you wish to have no further dealings with them. If you paid them any money already, demand they return it.

Start the process again, this time WRITE TO YOUR BANK following the process below.

NOTE - The Bank will do ANYTHING and EVERYTHING to delay delay delay delay delay

They will deny speaking to you on the phone and (unless you send it Regsietred) deny getting your letters .. they will try to charge you 'by the page' and 'loose' all your documentation - they will demand original paperwork and then loose that .. and then state they can't work from photocopies ..

DON'T waste time playing their delaying game ... just follow the process outline below TO THE LETTER and stick with it step by step UNTILL IT GOES TO COURT (or untill they pay you in full).

Answer 5

hi, I have effectively claimed back merely over a grand from each and each and every of HSBC and FD and £three hundred from GE Capital. FD and GE Capital paid up very rapidly, in the 14 day note I gave them. HSBC took somewhat longer, they look to imagine they have 40 days following your formal request, in spite of the indisputable fact that it will be you that contraptions the timetable. many human beings suggested after the 14 days that we would want to consistently take the court docket route yet i could not be troubled with all that so merely hung on B-I-N-G-O by the positioned up after 40 2 days turned right into a letter providing ninety+% which I everyday. Which economic organization are you claiming antagonistic to?

Answer 6

if there was charge on ur bank account which was not urs and u didn't call ur bank instead u went with company...

U shouldn't never waited this long and should involve ur bank in it and i'm sure now ur bank can't do anything either since it been 6 month...usually i think u have upto 3 month with the bank to claim ...if u say that not ur transaction..

Answer 7

6 months is an awfully long time. It pretty much means:

- your bank was not able to retrieve the money
- the other party never gave you back your money

Consider it as a tough enrollment in the school of hard knocks

Answer 8

I am not sure what the circumstances were for the Online Bank to charge his account. Has he tried calling the bank manager and speaking to him directly? Six Months is way to long to recoup Charges. Someone is dragging their feet. Please follow up on this..