i booked to go to Cyprus with my husband, but he is in the British Army and is being deployed to Iraq so he cant go now!! i rang the airline to see if i could change the name on 1 of the tickets so somone else could go with me, but they said no? so now i cant go on my own and have to tickets i have paid for but cant use???? has this happend to anyone eles? does anyone no of anyway around this?
ps. i told them why he couldnt go, but it made no difference???
2007-05-02 23:26:18 · 10 answers · asked by x caroline x 3 in Travel ➔ Air Travel
just so u no... the Army changed the dates? so reading the fine print wouldnt have made any difference, we booked to go a month b4 he was going to be deployed, but they need him out there quicker than we expected, thanx for all the answers so far anyway x
2007-05-03 04:44:31 · update #1
The "average" ticket you buy comes with a lot of restrictions--- this is what "non-transferrable" means. You can't transfer it to another person. I am sorry for your situation but this is exactly why you should read the fine print before you buy an airline ticket. You need to know exactly what the restrictions and rules are before you agree to the purchase. It's not the airline's fault that you did not read the contract before you entered into it. Your best bet now is to cancel the tickets all together; you will lose much of the value (in the US it is $100 per ticket) as a penalty but the remaining value can be applied to another purchase.
2007-05-03 04:21:10 · answer #1 · answered by dcgirl 7 · 1⤊ 0⤋
Under no circumstances do airlines change the passengers'names, be it ticketed or unticketed. All we allow is a misspelled letter or two. This is the usual problem especially during full flights when passengers need to correct even just the spelling of the names...Makes my head ache!!! Especially with PNRs from travel agents, they sometimes don't know they booked the passenger with the nickname, and not the full formal name, esp for bookings made over the phone with inexperienced passengers...You really need to make a new booking if you're changing the name of the passenger. For the ticket, you need to have it refunded...and purchase a new one for the new passenger.
2007-05-04 00:19:31 · answer #2 · answered by The FlygirL 2 · 1⤊ 0⤋
What if you went to a notary public (or lawyer) and ask him to issue you a document that states that you and you with the previous name is indeed the same person? Just a suggestion... The airline can't say no, without at least trying to help you w your problem. Call them again, and ask what do you need to do to prove that the person's name on your ticket is you. You can try to keep your old passport (the authorities might be able to just punch it so it is invalid) and travel w both passports - old and new. I hope that helps!
2016-05-19 05:34:35 · answer #3 · answered by ? 3 · 0⤊ 0⤋
Unfortunately this does happen from time to time. The terms and conditions are normally stapled to back of your tickets and they do state this cannot be done. It's for safety that they do not make changes to name. You may be able to change the destination though since you would be travelling alone, so check into that!
2007-05-03 01:34:20 · answer #4 · answered by ~*~*~*~*~*~*~*~ 6 · 1⤊ 0⤋
Bad news...
They likely will have a "change fee" or "cancellation fee" or might issue you "credit toward another flight" ... but it depends on the airline and the type of ticket purchased.
Happens to me every once in a while... that's just the deal.
2007-05-03 02:41:47 · answer #5 · answered by Paul McDonald 6 · 1⤊ 0⤋
Unfortunately, airlines do not let you change the name on tickets. It's a big drag and results in a lot of wasted tickets and lost money for customers. I feel for you because I've been there...
2007-05-02 23:30:17 · answer #6 · answered by Anonymous · 1⤊ 0⤋
No you can't change the name.
No matter what the reason is, they cannot change it.
What they CAN do is change the flight itinerary, though there will be a penalty and any added fees if the flight you change it to is greater than the flight you originally reserved.
2007-05-05 02:17:10 · answer #7 · answered by Terri 7 · 0⤊ 0⤋
Unfortunely some airlines are like this, ring them again and ask to speak to someone higher up. You never know it may make a difference.
2007-05-02 23:31:05 · answer #8 · answered by dixidan_2000 5 · 0⤊ 1⤋
this was on watchdog. it worked cheaper for the person to change their name by deed poll than change the ticket name
2007-05-02 23:30:06 · answer #9 · answered by Anonymous · 0⤊ 0⤋
I would check with your insurance company to see if they will pay out as it is not any of your faults & if they do, book up & take one of your friends.
Hope you get this sorted
2007-05-03 04:21:38 · answer #10 · answered by The-she 3 · 0⤊ 2⤋