2007-05-01 15:58:10 · 6 answers · asked by sweetness 1 in Travel ➔ Air Travel
We need more details.
Why were you delayed?
Was it another passenger or an airport employee?
Was it an attendant or some other employee?
What time was your flight leaving and what time did you arrive at the airport?
Was it an international flight or domestic?
Did you have appropriate identification?
ETC... more information please.
2007-05-05 02:25:28 · answer #1 · answered by Terri 7 · 0⤊ 0⤋
who was this person? was another passenger? airline
personal? TSA?
did you get to the airport at least 2 to 3 hours before your flight?
you dont tell us
sometimes the airline will be able put on another flight
sometimes not
2007-05-01 16:05:15 · answer #2 · answered by mobilemark 7 · 1⤊ 0⤋
I had a horrible experience concerning missing flights. I was booked on a flight bound to NYC from SFO flying with SONG airline(DELTA'S budget carrier), i got to SFO airport actually on time, but didn't realize i had to go to the self check in kiosk (no staff assisting traveller's at the kiosks) and avoid the airline's check in coutner.
Since it was a "domestic" flight there was one single checking desk for all delta's departures (that is including flights operated by SONG).
THAT MEANS ONE SINGLE NEVERENDING QUEU FOR ALL PASSENGERS NO MATTER THE DESTINATION NOR THE PRIORITY OF DEPARTURE.....
Me and my partner started queing for check in, the line was very long and time went by. By the time we finally reached the counter we were told that we were too late to catch our flight and there was no way they could get us on the plane... although there were still 30 min before the scheduled departure time, and although we had stood waiting in the queue for more than 40 mins without having anyone calling our flight-......nevertheless the boarding gate wasn't even open....
i've been a frequent international flyer and such nonesense never happened to me,... all they could say was come up with a silly excuse saying that their policy was not allowing passengers checking in later than 30mins prior to departure!!!!!
i have to admit that i do not take US domestic flights very often... but that was simply absurd.
the staff at the counter was extremely rude (couldn't care less)and refused to provide any sort of assistance, nor compensation, nor book us on a following flight.
i had to call the supervisor and again go throught the whole explanation and arguement .
Apparently she was only courteous enough to get us on another flight subject to an extra "sympathy fee"....
ridiculous...
but still, it took us 20 minutes of arguing before she actually partially acknowledged that it was decency to get us on another flight.
i can't believe delta has actually emerged from bankruptcy-----
avoid US airports.... overcrowded, awfully organized, useless and timeconsuming security measures and no sense of customer service at all...
IN CONCLUSION, if you are a passenger flying across the US, you probably have no rights at all in case you miss your flight.....YOUR BUSINESS.. THEIR RULES.... IE. NO CUSTOMER SERVICE
it's usually a bit better in Europe and Asia, at least they have the decency to call your flight before refusing to get you a boarding card because you're LATE in getting to their counter due to the overcrowded line.
2007-05-02 01:59:55 · answer #3 · answered by j_J 2 · 0⤊ 1⤋
Generally none...however most airlines will rebook you on the next flight to your destination. This has happened to me before and the airline was nice about it...but they don't have to be!
2007-05-01 16:04:42 · answer #4 · answered by lederbikergene 3 · 1⤊ 0⤋
probably none, but would need more info about the situation
2007-05-01 16:03:21 · answer #5 · answered by silentnonrev 7 · 1⤊ 0⤋
WAS IT A WORKER? WHAT HAPPENED? WE NEED INFO HERE LADY!!!!!!!!!!!!!!!!!!!!!!!!!! AND I THINK YOU HAVE THE RIGHT TO STAB THEM IN THE FACE
2007-05-01 16:04:01 · answer #6 · answered by jessilovesming 2 · 0⤊ 2⤋