2007-05-01 11:14:26 · 7 answers · asked by BigDaddy 1 in Cars & Transportation ➔ Insurance & Registration
It would help if you had mentioned state or area of the shop you took the vehicle to. Most states have a business license issued to such places, and the entity that is over the license would be the one to contact with any problems. Go to the shop, look for a license, find out who issued it, and make a complaint to that agency.
2007-05-01 11:25:14 · answer #1 · answered by oklatom 7 · 0⤊ 0⤋
How did you find out about repairs NOT authorized? If they were on the receipt, then you have them, because when you first bring your car into a shop, they give you a written estimate, I hope you have one. Then you ask them where on the estimate does it call for these parts, let alone the labor costs baked in to it also. You have every right to fight this with the state you live in, say California, Ca. State of Automobile
Consumer Hotline.(It is for us) They will lead you in the right direction, keep any & all paper work. Before you start, be SURE you did not need these parts for any work done on the car to be in running condition, so you won't be wasting your time. They may not have known about this until they got in there to repair it, then they should have called & explained it to you, you then have the option of saying go ahead or no, not now etc.
2007-05-01 12:06:35 · answer #2 · answered by Anonymous · 0⤊ 0⤋
In California and in many states, you must sign or acknowlege an estimate before you are liable for the work. If more work or damage is discovered, the shop must notify you and give you a revised estimate.
If they did NOT do that then you have some good news and bad news.
1) If they can not prove you authorized it you prob. won't have to pay for it .. BUT
2) They can hold on to the car and even file a mechanic's lien while you are disputing the charges so that...
3) Eventually you will have to take them to court to determine who owes for what.. Then you will get a bill to pay for the amount of any judgement and they must return the car.
It can be a looooong time between point 1 and point 3.
You might consider paying under protest and THEN suing them.... just be sure you do not sign ANYTHING when you pick up the car or if you must read it VERY carefully.
.
2007-05-01 14:21:47 · answer #3 · answered by ca_surveyor 7 · 0⤊ 0⤋
Not pay!!! If they insist, call the cops, have them write up a report as a 3rd party, pay and take them to court. If they did not mention what was needed or what it would cost, you did not agree to have it fixed. I had a similar issue with an alignment bolt a mech broke and then welded the axel in place, rather than fixing it, i made them replace the original part, they wanted all the labor for the whole deal, I asked them when I agreed to that....etc etc. (did not pay)
check your state laws (online) It should have something concerning contracts, verbal or otherwise, take that to them and tell them you were never obligated in the first place
2007-05-01 11:20:58 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Don't pay! You are under no obligation to pay for repairs that were not authorized.
2007-05-01 11:42:56 · answer #5 · answered by Bostonian In MO 7 · 0⤊ 0⤋
and report it to them.report them to the manager and if that doesn't work call the better business burrow
2007-05-01 12:22:22 · answer #6 · answered by evildemented 1 · 0⤊ 0⤋
cry
2007-05-01 11:17:31 · answer #7 · answered by Cruiser 4 · 0⤊ 0⤋