I have downloaded google earth, and then deleted it, then restored my computer and now I have tried to download it again and it says a previous version is still installed. So I go to control panel and try to remove it and it says"setup exe has encountered a problem and has to close" and that is it. I don't know how to either delete the old one, or try to download the new one.....Help!
2007-04-30 16:39:53 · 8 answers · asked by Anonymous in Computers & Internet ➔ Software
download ccleaner from the following link
http://www.ccleaner.com/
it will help u to uninstall it
2007-05-01 03:54:31 · answer #1 · answered by Jean S 3 · 0⤊ 0⤋
Hassle-Free PC: Fix Stubborn Windows Install Errors
Source: http://www.pcworld.com/printable/article/id,122926/printable.html
Description of the Windows Installer CleanUp Utility
Warning The Windows Installer CleanUp Utility is provided "as is" to help resolve installation problems for programs that use Microsoft Windows Installer. If you use this utility, you may have to reinstall other programs. Caution is advised.
Microsoft has updated the Windows Installer CleanUp Utility. With the Windows Installer CleanUp Utility, you can remove a program's Windows Installer configuration information. You may want to remove the Windows Installer configuration information for your program if you experience installation (Setup) problems. For example, you may have to remove a program's Windows Installer configuration information if you have installation problems when you try to add (or remove) a component of your program that was not included when you first installed your program.
The Windows Installer CleanUp Utility does not perform the following functions:
• Remove Windows Installer
• Remove files of any programs that are installed by Windows Installer, such as Microsoft Office 2003
The Windows Installer CleanUp Utility does perform the following functions:
• Provides a dialog box in which you can select one or more programs that were installed by Windows Installer
To do this, select the programs that you want in the Installed Products list in the Windows Installer CleanUp dialog box. After you make this selection, the utility removes only the Windows Installer configuration information that is related to those programs.
• Removes the files and registry settings that make up the Windows Installer configuration information for programs that you select
If you use this utility to remove the Windows Installer configuration information for your program and you plan to reinstall the program, you should reinstall the program in the same folder where you originally installed it. This prevents duplication of files on your hard disk or disks.
2007-04-30 23:56:28 · answer #2 · answered by TheHumbleOne 7 · 0⤊ 1⤋
Try to delete with Norton Utility sofware.And go to website you had downloading before to install the new one.
2007-04-30 23:46:14 · answer #3 · answered by Faisal R 3 · 0⤊ 1⤋
If you deleted it you will only have removed the base programs, the associated files and registry entries will still be there. If you had used the uninstaller this would not be a problem.
2007-04-30 23:44:10 · answer #4 · answered by Anonymous · 0⤊ 1⤋
The easiest way to handle this would be to restart your computer in safe mode (reboot it and tap F8, choose safe mode or safe mode with networking and then log into your admin account as usual) and try to remove it from there. While you're in safe mode, you may want to run AdAware and Spybot since you're more likely to catch problems in safe mode when they're not operating and hidden. After this you should be able to reinstall it. Good luck!
2007-04-30 23:49:58 · answer #5 · answered by at work 2 · 0⤊ 1⤋
Download TuneUp Utilities 2007 from http://www.tune-up.com
use the registry cleaner and try again....
2007-04-30 23:43:00 · answer #6 · answered by troubled1367 6 · 0⤊ 2⤋
go to the C:// Drive and then click Program Files and then search and delete
2007-04-30 23:53:51 · answer #7 · answered by Country Chick 2 · 0⤊ 1⤋
go to start files/folders search google and remove!
if that does not work go into c drive and remove!
2007-04-30 23:49:18 · answer #8 · answered by Fly Low 3 · 0⤊ 1⤋