apology letter?

Question

I got in trouble on my job b/c this customer overheard me say she was crazy and not normal. I got in trouble and now my job is make me write an apology letter. Can someone please help me?

Answer 1

Glad to be of help! (;

Should I Apologize? :
- Why Is It So Hard to Apologize?
- Apologizing--A Key to Making Peace
http://watchtower.org/library/w/2002/11/1/article_01.htm

You'll find everything you need within that ^ set of articles, including links directly to the Scriptures they are based on.

http://watchtower.org/library/g/2005/7/8/article_01.htm
http://watchtower.org/library/w/2003/2/1/article_01.htm
These ^ may also have some points that could help.

Answer 2

Write the letter. You screwed up. When you work for someone, you don't have the right to insult customers and run down the business. That costs the company $. When you are working, you keep your personal thoughts to yourself. You're lucky you still have a job. Just say sorry I said those things, it was thoughtless of me and it won't happen again. I'm sorry I upset you. This way you keep your boss happy, the customer will come back, and then you can deal with her crazy *ss the next time she comes in. It's a job, it's what you do when you work for someone else. And if you work for yourself, it's what you do to keep business going. And it's what your boss does. He probably thinks she's crazy too. . .but he's keeping his mouth shut.

Answer 3

Isn't it that your company should be the one writing the letter on your behalf? I feel for you. I'm sure that customer was really crazy and so if company obliges me to write, I'd say, well, customer I never regretted what I said cos I thought you're really nuts.

Answer 4

Dear madam,

I sincerely apologize for overhearing the comment you made. It was not my intention to eavesdrop and I regret any discomfort or embarrassment I may have caused you. Please accept my humblest apologies,
Sincerely,

- - - - -
You got in trouble for overhearing something? That's just silly. Still if you have to write it, write it.

Answer 5

dear madam;
I would like to take the oppourtunity to apologise for my unprofessional behavior on your last visit to our store. There was no excuse for my actions and i am truly embarassed and appaled at how i acted. please accept this apology and i hope you remain a great customer to our store.
sincerely
lightskin.
yea suck it up and make sure when you b*itch about a customer that they are out of the store or earshot anyways. i hope you learned your lesson.

Answer 6

Ma'am I am very sorry for the what I stated about you. It was not professional of me to make that kind of judgement. But if I wasn't working here I would still feel the same you crazy *** *****. Go take your Lithium!!!

Answer 7

Your employer is lenient on you, you shouldn't work there anymore if you can't have respect for people.

Answer 8

serve you right i would refuse to accept it unless it was accompanied with £1000

Answer 9

Dear madam:

I am sorry that you are crazy.

Sincerely,
LightSkin