I recently had a problem with my windows media player 11 (when I clicked on it it said "An internal application error has occurred") So I reinstalled it and now when I try and open it nothing happens.
I've pressed CTRL+ALT+DEL to see if it was running and I don't think it was, I've also tried opening it from the start menu and the toolbar at the bottom. Nothing seems to happen :-(
Thanks to anyone that helps = ]
PS. I have restarted my computer since btw.
2007-04-28 04:14:16 · 3 answers · asked by Anonymous in Computers & Internet ➔ Software
Hi everyone- It's fixed now so no need to answer = ]. I used the CC cleaner and i went on the support website for microsoft. For anyone with a similar problem a link: http://support.microsoft.com/kb/925704/en-us
Thanks mr CC cleaner and Mrs microsoftsupport but I'm not sure which one worked sorry :-S But I think it was the site.
x
2007-04-28 06:10:40 · update #1
You may have to clean out the registry first, then reinstall the player.
Use CCleaner for that, get it here......................
http://www.ccleaner.com/
2007-04-28 04:18:17 · answer #1 · answered by Abstract 5 · 0⤊ 0⤋
You need to go to your add/remove programs and remove WM11 all together.. Then, reinstall WM11 onto your system..
2007-04-28 11:19:04 · answer #2 · answered by BigWashSr 7 · 0⤊ 0⤋
I suggest you go to www.support/microsoft.com. You will find excellent support there. Good luck.
2007-04-28 11:28:04 · answer #3 · answered by Jan C 7 · 0⤊ 0⤋