Mackenzie Hall?

Question

My girlfriend's received a few letter's in the post from a company by the name of Mackenzie Hall, claiming she owes a figure of around £225.00. Having done a bit of digging on the internet, it appears Mackenzie Hall are a company who buy old debts and then try to reclaim them accordingly.

I also understand that the tactics they use to track people down are a little dated - simply a case of looking up matching names in the phone book and sending out letters willy nilly.

I am certain the debt has nothing to do with my girlfriend as she has no outstanding debts that she is aware of, and has never had any dealings with The Money Shop, named as the pursuer.

Whilst I'm sure she's not at fault here, is there anything we need to do so that no erroneous legal action is taken - for instance could a CCJ result even though the debt is not hers. Do we need to take any action ourselves.

Also, would there be the possibility of claiming for stress and worry - I don't like their tactics one bit.

Answer 1

She will need to reply stating that she is not the person owing the debt, has never had any dealings with The Money Shop and has never lived at the address of who-ever they are trying to contact

I suggest she should add along the lines of 'If you believe I can assist you further, please contact me again. My normal rate is £250 per hour or part thereof. No further correspondence will be processed without your official order.' = and keep copies.

If she receives a further letter, I suggest she then reply along the lines of 'Thank you for you enquiry. Please find enclosed Estimate to complete the processing. If you wish me to proceed, please submit your official Order'.