2007-04-20 11:35:21 · 28 answers · asked by Anonymous in Dining Out ➔ Singapore ➔ Other - Singapore
No, not alway, but if you wanted to retain your customers, you have no choice to try to solve the unreasonable customers problems.
2007-04-20 16:44:10 · answer #1 · answered by Owenrich 2 · 0⤊ 0⤋
If the customer is actually right...then yes they are. I will not allow my employees to be abused in the name of the "customer being right all the time" mentality. It is not true. Many people today complain for the sole reason to get something free or at a reduced charge. These are the customers that are not worth the repeat business.
2007-04-20 18:48:45 · answer #2 · answered by Patrick 1 · 0⤊ 0⤋
The customer is always right IF the store wants any repeat business. Which is why few stores argue with the customer and try to fulfill any reasonable request.
2007-04-20 18:38:33 · answer #3 · answered by Dan S 7 · 0⤊ 0⤋
I have been a costumer all my life, and seriously, I don't agree with that. Some costumers are always right, those that go a lot to the restaurant/store, those that are kind. Some costumers are really wrong, and they should be ashamed, it is awful when someone asks for something stupid or complains about the size of a piece of bread! Costumers are not always right.
2007-04-20 18:39:02 · answer #4 · answered by Juan 3 · 0⤊ 0⤋
come on now everyone know's that the customer is alway's right when you go out to eat and you order something don't you want it right the frist time well yes that's why you went out to began with if you could do it better you would have stayed at home and done it yourself right
2007-04-22 18:27:27 · answer #5 · answered by momalleyray 3 · 0⤊ 0⤋
Depends on the price of the product or service. If avoiding an altercation or argument can be solved with a free cheap product, then go for it. But, if the product or service is worth very much, then the owner has the right to protect his or her business.
2007-04-20 18:46:15 · answer #6 · answered by kayakyen 2 · 0⤊ 0⤋
No, but it's a practice business owner employ in order to keep their customers happy and thus have more business in the long run.
2007-04-20 18:38:49 · answer #7 · answered by jay k 6 · 0⤊ 0⤋
no the customer usually only knows what they want and not what the important details are and in another scenario if they have a pre-paid calling card THE CUSTOMER SERVICE REPS ARE NOT THE IDIOTS IT SAYS SCRATCH HERE TO REVEAL PIN -YOU SCRATCH/WHERE IT SAYS TO PLACE A CALL YOU DIAL THAT # IF THERE WAS NO ANSWER NOBODYS HOME AND IF IT GIVES A BUSY SIGNAL IN FREAK'N UNITED K OR SOMEWHERE YOU DIALED WRONG OR THEY ARE TALKING TO SOMEONE ELSE ok so the answer is no
2007-04-20 20:31:35 · answer #8 · answered by Anonymous · 0⤊ 0⤋
Not always right but we need to tackle well and tactful even if customer nt right in business.
2007-04-24 22:26:13 · answer #9 · answered by Freesia 2 · 0⤊ 0⤋
actually no, but you have to let the customers feel that they are always right.
2007-04-21 08:06:53 · answer #10 · answered by LGG 2 · 0⤊ 0⤋