2007-04-20 11:34:26 · 10 answers · asked by Anonymous in Social Science ➔ Psychology
No, not at all. :P If that's the case, I can go into any store, make a huge ruckus, demanding something for 100% off, and saying, "Well, I'm always right. If I'm being treated unfairly by this clerk (who was actually really nice, by the way, but I won't tell the manager that, of course ;P), then I deserve to have all of this free."
;P I know that's taking it out of context, but I just really do not agree with that statement. Too many customers thinking they can take advantage of a store that way.
2007-04-20 11:46:24 · answer #1 · answered by mirrorplight 2 · 0⤊ 0⤋
I think that would be a matter of opinion. are you the employer,employee,or customer.If you break it down the customer being right fits into each category. The employer wants the customers money,the customer wants the respect, and well if you like your job whether they are or not the customer will be right.
2007-04-20 18:47:13 · answer #2 · answered by debbie f 5 · 0⤊ 0⤋
The customer isn't necessarily always right but you make them feel like they are. The key is to make them feel like they got what they deserved and their money's worth. Good customer service will always make a customer feel good about spending their money with you.
2007-04-20 22:12:48 · answer #3 · answered by vanhammer 7 · 1⤊ 0⤋
The customer is always right about how they feel. But generally wrong, especially in a computer store.
2007-04-20 18:37:42 · answer #4 · answered by Anonymous · 1⤊ 0⤋
As someone who waited tables for 10 years, let me just say no. There are quite a few people out there who have taken advantage of being the customer to the point where it's just ridiculous.
2007-04-26 15:32:19 · answer #5 · answered by Jennifer P 2 · 0⤊ 0⤋
Yes unless they are grossly wrong. The customer always gets the benefit of doubt only if their complaint can be reasonably backed up with the facts and historical reference.
2007-04-20 18:42:45 · answer #6 · answered by Anonymous · 0⤊ 0⤋
The customer is always wrong. You're the employee, so you should know more about that field or what you work on- not them!
2007-04-20 21:08:02 · answer #7 · answered by dsfsd 3 · 0⤊ 0⤋
THE CUSTOMER IS ALWAYS RIGHT EVEN WHEN THEY ARE WRONG!!
2007-04-20 19:05:56 · answer #8 · answered by whateverbabe 6 · 0⤊ 0⤋
No. But if you wanna keep your job you better try pretending they are as much as possible.
2007-04-20 18:46:09 · answer #9 · answered by jrunner44 2 · 0⤊ 0⤋
Only if you want to keep him or her. If not they're obviously wrong.
But, it's hard to make money thinking that way.
2007-04-20 18:38:16 · answer #10 · answered by Anonymous · 0⤊ 0⤋