I have a Netgear Rangemax WiFi router which keeps dropping both cabled and WiFi PC's off the internet. Ideas?

Question

Problem is random and not all PC's drop off at the same time, so not the cable modem. Have removed WiFi and tested with Cat5 cable instead to no avail. This one has me stumped! Any ideas will be welcome

Answer 1

Usually, routers will have a 'redial period' that will automatically re-connect a dropped signal.

Most routers will also have a 'time-out period' that will force everyone off the internet. This is easily adjusted via the router's configuration page.

If you change the 'time-out period' to a longer length of time, that will delay any inconveniences or dropped connections, but not forever.

When mine times out, I just unplug the router for a few seconds, and then plug it back in (power, not ethernet).

Consult your owner's manual for more details on configuring your router & modem.

PS: Check that your hardware and software settings are correct. It might be a stupid mistake like:

>Using both dynamic and static IPs on one router
--This will block computers from accessing the network. Make everything static, or everything dynamic.

>Trying to share a DSL line incorrectly
--If you are using DSL, be sure to use PPOE as a connection type. Provide your router with a username and password.

>Using the browsing software that came with your modem
--DSL providers often include browsing software with their modem, but only allows one user at a time. Use a common browser such as IE or Firefox. If ANYONE is using the included software, everyone will experience problems!!!

Answer 2

Have you tried to bypass the router and connect the computer straight to the modem. If you have already replaced the router then it might be problem with your modem. What modem are you using? Are you using a DSL or Cable connection?

Answer 3

Call Netgear, that's what they're there for.