What is the worst, rudest customer you have ever had to deal with?

Question

Stories of extremely rude, stupid or just downright weird customers please...

Mine would probably be when someone I worked with seriously injured his hand, bleeding everywhere, I'm staunching the blood while waiting for an ambulance and some B*tch starts shouting that she is STILL waiting for her coffee!

Or perhaps the old guy that looked like fungus the bogeyman that came into a shop I used to work in when I was a student. Really really smelled atrocious, only ever bought vodka and cottage cheese(!?) and would make whoever was on the till fish through his urine soaked change purse for the money... WEIRD...

or perhaps the time that a still warm rotisserie chicken was found in the men's toilet at the bookshop I worked in. Someone had been 'making love' to it. YEEEUUCCHHH!!!

Answer 1

the rudest but funniest customer i ever had, was when i worked in a shoe shop and a woman stomped right up to the counter, threw the shoes and receipt at me and started shouting at me bout the state of the shoes she had bought the week before, quality etc etc. well i let her rant on then when she finally stopped and said "well what are you going to do about it"? i just walked her to the door and replied "well what im going to do is direct you to the shop you bought them in, its just across the road" i was in stitches for hours. lol the look on her face was quality,and everyone else in the shop started laughing too. just goes to show, get your facts right lol

Answer 2

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Answer 3

I've always worked in service related areas. I challenge myself to win over the most demanding customer by being pleasant. When I was a waitress, the one person that I remember as being the rudest was a man who came in every morning for breakfast and would never say a word beyond his order. I waited on him 5 days a week for two years and, no matter how friendly I was, he would not respond. I guess that is his choice but I thought he was just plain rude.

Answer 4

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Answer 5

I work in a supermarket and our car park is patrolled by a parking warden from an outside contractor. Anyway, this man comes in and says he's got a parking ticket, (according to the warden he'd been parked nearly 3 hours, when you're only suipposed to park for 1 and a half), and what am I going to do to cancel it. He continues to explain that he did some shopping in our store, put hs bags in his car, went to the bank and then went for a couple of pints at the pub. I told him there was nothing we could do as he'd gone over the allotted time. He went NUTS! Started effing and blinding right in my face, saying he wasn't going to pay the f****** fine. Then stormed out after putting his parking ticket in the bin. I didn't tell him if he didn't pay it within two weeks, the fine went up from £50 to £70! Serves him right. Hope he got pulled over for drink driving on the way home.


Two things to remember when dealing with awkward customers:

1) Whatever doesn't kill you makes you stronger
2) Never let the b******* get you down

Answer 6

Well, the rudest customers I've met were when I used to work as a waitress in a really posh hotel- I lost count of how many times customers clicked their fingers at me for my attention. It made my blood boil!
The strangest customer was a man, who when he read my name tag and saw i was called 'Rebecca', started reciting a poem about a girl called Rebecca, very loudly in front of the whole restaurant. And it wasn't a very flattering poem either- it was about a girl who constantly picked her nose!
Another time was at a wedding, where all the guests were very drunk (naturally). It was my job to circulate the room regularly to collect empty glasses etc, and there was this one man, who stank of B.O, that was convinced i fancied him because I kept walking past. He decided it was a great idea to try and pick me up and carry me off to the toilets. Bad idea- when i told one of the waiters, he walked past the man and whacked him over the head with a very heavy china plate. Mean but fair!
Then there's always the dirty old men who tell you to "get your sexy a**/legs over there and get me another drink", and so on!

Answer 7

Don't know which countries you all are from who answered this question,but I am in London and you have made me feel a lot better.I deal with the public here and they are rude,arrogant,self centred and very lazy.I work in a very busy supermarket and I had a trainee with me on the till.I had to train her and explain everything to her.This very snooty woman came along and as she was being served,I was talking to the trainee and explaining it all to her.The customer said"excuse me,would you mind not talking to that person while you are serving me,you are only allowed to talk to me".I told her that it was a trainee and it was my job to explain things to her.The customer said she did not want me to talk to anyone while I was serving her.I told her that I had the right to refuse to continue serving her if she continued with the nasty attitude she had adopted.She instantly shut up.I finished the transaction and she left.She was a b****.And to the respondent to this question who said 'the customer is always right'.You are wrong, the customer is nearly always wrong and would need to remember that we always follow company policy whether the customer likes it or not.

Answer 8

I have an advantage. I don't have to tolerate and be nice to rude customers. I am actually allowed to answer back and I've smacked the odd rude one on the head once or twice. Just recently a friend of mine pushed a customer because he kept making rude remarks. AND he got thrown out as well.

Answer 9

Nothing compared to yours. However, I used to work on a caravan site, and people used to wake staff in the middle of the night over really trivial matters that could wait until morning. Not an emergency. My gas bottle needs filling or something like that. Also, someone complained three times about a crack in his loo seat. The maintenance guy went three times but still couldn't find it.

Answer 10

I worked in a pub last summer and one of the most remerable customers was a very rude man that came in all the time with his girlfriend. He used to constantly just be nasty to the staff for no reason (at one point we thought he was a mystery customer trying to trip us up). Him and his girlfriend would sit in the corner all over each other and I said once that I bet he was married to someone else.

A couple of months later I got a job in a nail bar and one saturday I was doing a manicure on a lovely woman who was really polite and generally one of those customers that you wish everybody was like. Her husband came to meet her and it was the same rude guy (and the wife was definetly not the same woman that he was in the pub with!!). I have never seen some one so scared in his whole life - without a doubt he recognised me!! Karma is sweet!!

When I first left school and started working in an office, I worked for an insurance company that still did door to door collections, you would get loads of people phoning up and b*tching that their collecter was ten minutes late and they were always really rude. When you told the collecter they would say that these people were really lovely and polite to your face, but to a voice on the other end of the phone they felt they could say what they wanted.

Answer 11

Expect to deal with rude customers. The worst was one that always called. She was so demanding. I didn't like heling her because kept changing her mind. I complained to the manager and she didn't want to deal with her either. Nothing satisfied her and we couldn't get the top supervisor to refund her pass.