Im guessing I picked a virus up somewhere on the net, because now I dont have a genuine version of windows, well its been genuine for the first four years, now it isnt? I called the number provided by a Microsoft affiliate site, what I thought to be a new registration code, but now it still dosent work. At start up I still get the "not genuine windows". How can I fix this, I tried my xp disk I got with the computer, and I tried a brand new xp disk from a new dell, it dosent let me do anything. Im thinking a new hard drive would be my best bet, but this is beyond my computer savie, any thoughts? Thanks.
2007-04-15 04:27:27 · 12 answers · asked by ejonsie23 1 in Computers & Internet ➔ Software
If you call Microsoft, they are the only people that can help you. Usually there is a sticker on your pc with the certificate number.
2007-04-15 04:30:51 · answer #1 · answered by LorettoBoy 4 · 1⤊ 0⤋
The original Restore CD that came with the PC, not the Dell CD, should have reset your PC to Factory Specs. If not, call the PC manufacturer for help.
A legal XP CD would also work if you do a "Clean Install" after you back up all your personal data. TIP: Both methods will format your hard drive.
For more info on how to do a "Clean Install", see:
2007-04-15 04:36:18 · answer #2 · answered by ELfaGeek 7 · 0⤊ 0⤋
sounds like some core files have been corrupted or lost.... you said you used the xp disk, did you do a full system recovery? I'd defintely try that if your Windows truly is genuine.
2007-04-15 04:33:06 · answer #3 · answered by hellllp 4 · 0⤊ 0⤋
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2016-11-24 20:07:40 · answer #4 · answered by ? 4 · 0⤊ 0⤋
Don't think it has anything to do with a virus. Anyway get muBlinder. It will remove the "not genuine" nag screen. Download it here:
http://www.p2plife.com/forums/Official_muBlinder_Page-t320.html
2007-04-15 04:34:22 · answer #5 · answered by Neo Q 3 · 1⤊ 0⤋
If you call Microsoft.. 1-800-Microsoft.. they will walk you through getting it back to Genuine. I had this happen to me.
2007-04-15 04:33:05 · answer #6 · answered by dogsneedlove2 3 · 1⤊ 0⤋
Use system restore and go back before this started happening. It works for me on pirate edition I know itll work on one thats really genuine.
2007-04-15 04:38:25 · answer #7 · answered by OZ 6 · 0⤊ 1⤋
do a clean re-install of windows, and if you have a genuine copy, then the key should be on a stacker on your case :)
2007-04-15 04:34:18 · answer #8 · answered by twister 3 · 0⤊ 0⤋
They want you to buy a good version it cost $150. It happened to me and eventually it made my computer malfunction.
2007-04-15 04:31:11 · answer #9 · answered by Anonymous · 0⤊ 1⤋
you need to buy a new disc with a genuine licence
2007-04-15 04:30:22 · answer #10 · answered by bsmith13421 6 · 0⤊ 1⤋