How can I fix my XP??

Question

I have a DELL Inspiron 8200 that freezes up almost everytime I install service pack 2. It works fine without SP2, but I lost my original XP disk and I only got one with SP2 from dell recently. Does anyone know whats causing the freeze up? My computer freeze up as soon as it goes into WELCOME screen... then few minutes later boots up... then freezes up again.... and functions... and freezes up.

I need some help!

Answer 1

consult to comp enngin

Answer 2

It is odd that a fresh install would keep freezing like that.

My first instinct says it's a bad disc. But you should try a few other things first if you can't get a hold of a different disc easily.

You should test the laptop with a different stick of memory. This issue sounds more likely to be related to a device driver or some other conflict with one of the updates, if it's not a bad disc. But you should still test it with new ram because it's easy to do and it eliminates the possibility of the ram causing the issue.

Have you tried booting into safe mode? If you hit "F8" right before the "Windows XP" logo screen pops up, it will allow you to go into safe mode.

If it goes into safe mode with no problems, you could read the event log under Start ->Settings ->Control Panel -> Administrative Tools -> Event Viewer. That will give you more information on what exactly is happening when it reboots. Repost with the information you get from the event viewer, maybe we can get a better idea.

Then see if Dell will replace the disk again. It is likely that you got a bad disk.

Answer 3

First of all how are you installing the SP2 version. You should format your hdd and install a fresh windows.Do not install on top of the pre-installed windows.
If you are able to go thru the installation process without a hitch then OK. If you encounter a problem during installation then you might have problem with components inside your machine which windows is getting difficulty to recognise. In this case get some help from an expert.

Answer 4

the subsequent steps should be... a million. Restart your computing device, pop the residing house windows XP CD in. 2. at the same time as brought on to press any key as well from CD, earnings this. 3. residing house windows will load the mandatory drivers and practice setup note: From the following, once you're conscious of fix Console restoration, then use that. If no longer, proceed with step 4 4. stick to the demonstrate education (do no longer flow to fix Console) 5. Press F8 to conform to Microsoft's EULA 6. Setup will attempt to go back across previous OS. 7. If detected, the demonstrate will ask you to press R to fix with CD, use this decision. 8. residing house windows Setup will now attempt to fix your OS installation. note: All previous residing house windows Updates will be deleted. Your courses will stay in tact. If all else fails, repeat steps a million-3 and rather of repairing, in basic terms format and reinstall XP. desire this helps.

Answer 5

The freeze up which is causing your PC the reason would be vary but in your case:
- Your windows maybe corrupted, reinstall the windows XP sp2 and it will run smoothly, to test whether your windows is corrupted then do the following:
a: when the welcome screen come press Ctrl+Alt+delete and do a log off.
b: after the log off finished log in again and if it does not freezed then your windows is corrupted.
- take out your ram and put in the another slot, make sure you have ground bracelet, which discharge human electric which cause damage to PC.

- change the location of your PC and see if the PC fan don't chook up in the place where you put them, means your PC should be in a free place which can the fan can take out the heat of insid your PC

Answer 6

The automatic booting problem you get is done by Windows because by default, Windows is set to reboot when it encounters a system error.

I didn't find anything on Microsoft's web site regarding your computer modal and installing XP.
You should check Dell's web site to see if there are any solutions to your problem for your particular model.

Answer 7

sorry never heard of service pack 2 fresh install causing freezes, call dell

Answer 8

Hi,

I guess ur computer is infected with some viruses or trojans,

Live Update ur Antivirus program in Windows Normal model and do a full system scan in Safe more ( to get safe mode while ur computer is getting restarted before the winxp welcome screen press F8 button from key board)

Also Get some good spyware removal tools like Adaware, Spybot, and Microsofts Antispyware ( http://www.microsoft.com/athome/security/spyware/software/default.mspx )

Adaware: http://www.lavasoftusa.com/ -

Spybot: http://www.safer-networking.org/ -

spywareblaster: http://www.wilderssecurity.net/spywareblaster.html

Microsoft Windows Defender http://www.microsoft.com/athome/security/spyware/software/default.mspx .

Be sure to update each anti-spyware application and run them in safe mode with system restore turned off.

Download and install and do a scan.

Regards,
Murugesh

Answer 9

boot from the windows cd, do a complete format and reinstall of windows. (sp2 has no connection with your problem)
http://mypchelp.blogspot.com/2006/10/windows-reinstallation.html

Answer 10

Of course the obvious is to check for spy and viruses first. You can also do a free scan at Trend at http://www.trendsecure.com/portal/en-US/free_security_tools/housecall_free_scan.php

You might have a hardware problem. Use PCPITSTOP to see if there's a problem: http://www.pcpitstop.com/safe.asp

You can also run the free http://www.ccleaner.com/ to check for problems within windows.

One of these should fix the problem.

Answer 11

Any other software errors (BSOD/Crash Report) you've been getting? Have you ruled out any hardware failures? (overheating will often cause a system to hang, slow down immensly or shut down completly - depending on severity and/or what hardware is failing)