Bad tune-up?

Question

When I first moved to my current location I was using one auto repair shop until I noticed my car was worse every time they "fixed" it. After a tune-up in July I noticed that my display lights for the time and station information would sometimes make a click noise then I wouldn't be able to see the time or anything... also I have had the brake light stick here and there. My Suzuki was also not idling right always and sometimes felt as if it were going to stall. Well come today I turn the car on the check engine light was on. I took it to Suzuki this time because this other place also messed up my brakes.. and Suzuki told me I needed a tune up because some of the spark plugs were not working right.. I told them I just had one and they looked and said that the wrong spark plugs were put on. This other place says they won't cover it since I had someone else fix it plus they claim on the phone they weren't the wrong ones (I have the ones they used) Do these problems come from bad tune-up

Sci= I didn't give them a chance to fix it was because with the rotors, I went and complained after they worked on them and they blew me off and said they didn't hear anything and they only checked the back tires where as it was the front tires they worked on. So I had to get my husband to leave work to come and deal with them so they put new rotors on... then a month later the problem started again and since it became such a hassel for them to fix their mistakes I took it else where and was told the rotors they put on were manufactured wrong so the other place fixed them. Not to mention when they put the rotars on to replace the other new ones.. this old place refused to give us paperwork on it. I gave this place one and two tries to fix on problem and they wouldn't then couldn't fix it.. so no way would I try that again. The tune-up was prior to this ordeal, so also I didn't know for sure if anything was wrong with it til check engine light came on today, 9 months after the tune-up

I usually do go by word of mouth, but being as we had just moved here we didn't know anyone so I went to a place that was a national chain hoping I would be okay. But yeah, I know a lot of people now and they know where to NOT go because of me. Luckily after taking it in today I noticed a major improvement... not to mention they even washed my car when they were done.

Answer 1

ok first the dealer uses there brand of plugs so anything else is wrong if the plugs that were installed were bosh platinimus they do have a problem in some cars and should be chainged as its hard to warranty a plug you will proballyt be stuck with the bill unless it was just done what kind were the plugs and the most you could expect to get back is $5 to $10 sorry

Answer 2

spark plugs from a dealer and from a auto shop are different from an autoshop the things are aftermarket from a dealer they things are the produts that your car came with off the assembly line there is a big difference in spark pugs from original and artermarket the problem might have been through the sparkplugs they might have not been installed correctly or just was not paying attenion next time dont go to an auto shop that the manager look fishy or is just acting too nice dont go in but dealerships do cost alot of money and are pretty expensive with labor and tax charges

Answer 3

No, from a bad shop. Do not go there anymore . Seek one that you can trust.

You were wrong in not giving them a chance to correct the problem, but It seems they were inducing problems rather than correcting any of them. From your description only.

Word of mouth is the best advertising a place can hope for, they just lost you bragging about them to your friends and infact earned a negative as you will tell your friends to "Stay away from there".

hard lesson to learn but unfortunately there are incompetent and unscruopulous operators out there.

ASE Cert Auto Tech, 30 years, Shop Owner

Answer 4

The problems you have listed have nothing to do with the tune-up, aside from the check engine light, the check engine light may be related, but it doesn't mean that it is. The clock display and the sticking brake lights are unrelated to the tune up.

Answer 5

bad tune-up? i recond it was.hell,sounds like you would have been better off,if you would have left it the way it was.just like you said,a word of mouth.you know the word can make a person business and also shut them down.if i were you,i would be going to a garage,that knows what they are doing.some of these so called mechs dont know a plug from a radio.sorry if i sound harsh,but iam a big believer in peoples rights.