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Hello everyone, here's my problem. I accidently unpluged my laptop while I was surfing the internet and my laptop completely shut off. When I turned it on again, all the programs that were connected to the internet when I accidently unpluged my computer will not connect to the internet anymore. I had Firefox, AOL, Southwest Airline's DING Program, and WeatherBug running at the time and they were all connected to the internet, but they won't connect now. Internet Explorer connects because I wasn't running it when I accidently unpluged my computer. I've tried reinstalling the programs and that doesn't work. I also tried turning off my firewall and that didn't work. I don't know what else it could be. My lapto is a Dell Inspiron 5100 that runs Windows XP. It connects to the internet on my home's wireless network. I have Verizon FiOS. Thanks for your help in Advance.

2007-04-09 11:04:07 · 1 answers · asked by Michael P 2 in Computers & Internet Other - Computers

No, i'm not running norton. I was running AVG Antivirus and that won't connect to the internet either.

2007-04-09 11:13:28 · update #1

I found the problem! When I restarted the computer ZoneAlarm started too (however, it wasn't in the task tray like it should be) and it was blocking all of the programs. Thanks for everyone's help.

2007-04-09 12:16:38 · update #2

1 answers

Are you running Norton or another Anti-Virus application that might be blocking applications? Disconnecting from the network shouldn't have affected any applications. I wonder if the shutdown triggered an alert in an application like Norton.

2007-04-09 11:08:43 · answer #1 · answered by Jim Maryland 7 · 0 0

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