where are the reps?i cant seem to get anyone on the phone no matter what promt number i press! i have a cell phone bill to pay and my card is being declined! i just got this card too,so i'm trying to speak to a rep....i only get bs promps....please help
2007-04-07 13:23:23 · 5 answers · asked by shelovesit 1 in Business & Finance ➔ Credit
I call their toll free number and then hit zero till I get an operator:
800-262-5689
GOOD LUCK!!
2007-04-11 12:30:55 · answer #1 · answered by Miss Know It All 6 · 2⤊ 0⤋
Frustrating indeed. Most customer service huntline has Option "0" to speak directly to a customer service officer. The other option if you are in a hurry is to press the option for Lost and Stolen cards. It is priority #1 for most credit card phone banking support. Hope this helps.
2007-04-07 13:29:50 · answer #2 · answered by Ferd 2 · 0⤊ 2⤋
dial customer service on back of the card and instead of pressing a number to choose an opition just hold/wait after a few cycles of it repeating it will bring you to an operator. My fiancee figured this out the other day and it worked for him.
2007-04-07 13:34:13 · answer #3 · answered by ♥Mommy to 3 year old Jacob and baby on the way♥ 7 · 1⤊ 1⤋
I talked to a human 2 days ago..dial number on back of card...wait till they tell you all the department stuff and number..wait and after a short delay..they will say "to speak to a representative..."
2007-04-07 13:38:03 · answer #4 · answered by gvh 3 · 2⤊ 1⤋
Call during business hours. Also, look up any special sequenences that it may take to get customer service on the internet.
2007-04-07 13:28:01 · answer #5 · answered by Pint 4 · 0⤊ 2⤋