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For some reason, when I click on help and support in the start menu, I get an error message. It says: Windows cannot find "helpctr.exe". Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

I have tried this, all it finds are a prefetch file and file that needs helpctr.exe to run.

The main reason I need help and support to run is so I can open an MSInfo file. If there is another program that reads these files, if someone could reccomend it to me, it would be much appreciated.

Best answer goes to the first successful suggestion.

Thanks to everyone who contributes.

2007-04-06 16:32:14 · 3 answers · asked by JDH1820 3 in Computers & Internet Software

3 answers

Look here: http://xperiencexp.blogspot.com/2005/06/windows-cannot-find-helpctrexe.html
hope this helps.

2007-04-06 16:45:41 · answer #1 · answered by Sofiya 6 · 1 0

What's wrong with this site?

http://support.microsoft.com/

2007-04-07 00:00:09 · answer #2 · answered by TheHumbleOne 7 · 0 1

try contacting microsoft or i don't know what else to do

2007-04-07 00:00:26 · answer #3 · answered by miha 3 · 0 1

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