All my Microsoft word documents were ok. I had windows millennium installed. Because of an error I formatted hard disk drive C: and installed windows 2000 and then installed microsoft office 97 or 2000. After wards I also installed MCaffee 8.1 antivirus and scanned all my drives. when i opened my word document it asked that word can not start the converter WPFT532. and then asks that microsoft word can`t import the specified format. The feature is not currently installed. Would you like to install it now.
Wheather I press Yes or No the feature fails to install. And my word document opens with squares and boxes. All the text and graphs becomes boxes which are unreadable.
I again formatted the C: drive and instlled windows XP and microsoft word but results were the same. Please help me as I am losing Precious information and data which is stored in more than 1500 word documents including journals, Thesis, books and statistical and economical data.
Thanking you all in anticipation.
2007-04-03 00:51:46 · 2 answers · asked by banyamin12 1 in Computers & Internet ➔ Software
When your system asks to install the converter it should also ask you to insert your Office 97 or 2000 disk. Without that you won't be able to load the program. The files should be readable on another pc though. So they are not necessarily lost for good.
Cheers :-)
2007-04-03 00:57:00 · answer #1 · answered by chekeir 6 · 0⤊ 0⤋
The files are in an earlier version of Office. You are missing the convertor needed to change them to the current version of Office.
Go to the Control Panel and click the Add/Remove Programs icon. In the list of installed programs, look for MS Office. Click on it to highlight it. You should be a "Change" button.
Insert your Ofice CD and then click the change button. Walk through the startup to where you can do a "custom" install. Under the custom install you will see a place where you can add graphic and text convertors. If you are not sure which one you need, just all them all.
One the convertor is installed, you should be able to view your documents.
2007-04-03 07:58:40 · answer #2 · answered by dewcoons 7 · 0⤊ 0⤋