1) Intermittently, I get a message: "No response from the scanner. Make sure the scanner is on and properly connected. If using the Transparency Unit, remove the reflective document mat."
The above happens out of the blue while I'm in the middle of the lengthy process of scanning about 3,000 35mm slides. Sometimes I can scan several groups of 4 slides (maximum for my scanner) and then it "quits." Other times, it won't even let me Preview before I get the message. The scanner remains connected correctly (why would I yank the USB cable out while it was in the middle of scanning the slides?) and, of course, the reflective document mat is removed.
When I "lose" the scanner, I re-open Epson Scan on my desktop and try again. Sometimes it proceeds without a hitch and sometimes it doesn't.
Suggestions for fixing it?
2) Preview shows a perfect image, but after scanning, people have blurry blobs at their eyes & mouth. What is causing this to happen? Suggestions for resolving issue?
2007-04-02 08:27:46 · 1 answers · asked by jeanie 2 in Computers & Internet ➔ Hardware ➔ Scanners
Hi. Never had this problem, but I would always scan when no other background apps are running. Of course, get the latest drivers, etc. Can't imaging why the faces were distorted, but did you ever watch the movie "The Ring"?
2007-04-03 12:24:06 · answer #1 · answered by Cirric 7 · 0⤊ 0⤋