Credit Solutions is a scam, they take your money to supposedly help with your debts. Funny how someone can end

Question

up in court for none payment if this company was suppose to help. Then everytime you call your put on hold FOR an hour & no one gets back to you. This happened to a friend of mine. Just wanted to warn people about this company. Let you know if she gets any money back from the escrow. I bet not!!

Answer 1

thank you what company?

Answer 2

The name of the Company is CREDIT SOLUTIONS, out of Dallas Texas.

You pay a fee monthly dependant on the debt you want help with. The problem is that Credit solutions promises more or ALLUDES to things which they cannot do.

After having been with Credit Solutions for more than a year now, I’ve come to the realization that the company promises more than it can deliver.

To start, and most importantly, Credit Solutions makes statements during its sales pitch which are not only misleading but downright false. The prospect is lead to believe that Credit Solutions has a relationship with the credit companies and can therefore act as an intermediary to get the Credit Companies to wait while the client puts money into a savings account and thereby compiles money to work toward a settlement some day in the future. I, personally, remember this statement almost word for word as it was one of the most compelling reasons for taking on Credit Solutions.

Nothing is said during this sales pitch about how a credit card company can still go the legal route (Arbitration, and then a Lawsuit) at any time, other than to strictly point out that Credit Solutions will not act legally on the client’s behalf. Though this ‘disclaimer’ is made and made clearly, it is glossed over when the prospective client actually asks if lawsuits are something to consider. “They almost never happen.” is the response. (Of the 12 credit accounts I have handed over to Credit Solutions, 4 have gone to Arbitration. This is a whopping 33% of one client’s accounts!)

Besides the misrepresentation of the legal possibilities, Credit Solutions gives the client the impression of an efficient and professional office only until such time that the client actually needs to contact the company with a problem. Calls are not returned the same day, and most times not at all. When asked about Arbitration, the standard response is “We don’t handle Arbitration.” -thus leaving the client uninformed and ill-prepared. Those 'Client Service Representatives' who do offer to handle this subject tend to again gloss over the legal aspects as if Arbitration is merely a minor inconvenience. Should anything resembling a legal aspect arise, they are quick to lean on their disclaimer so clearly outlined in the contract. "We are not a legal representation." When brought around again to the misleading statements outlined above, their response is "Do you have that in writing?" The statement, of course, is never put into writing.

When things do come to a legal head, the client is left with a feeling of desperation. No amount of ‘We don’t do legal perhaps you need to get a lawyer’ will alleviate the feelings of betrayal from a company one is supposedly paying for their expertise (as well as the fabled relationships with the credit companies.) Fear and anxiety cannot easily be swept away when the client is left sitting by the phone hoping that SOMEONE from the company will call AND that they will be able to help.

In contacting Credit Solutions, the client is put through a security check and then into the phone maze. Credit solutions’ phone maze is irritating to say the least. Besides being asked to confirm one’s client status not only on every call, but by every person the client speaks to, the phone system will also drop calls, give vague directions and circular forwarding before the client becomes angry and hangs up. Everyone that the client does actually speak to in person promises to pass on phone messages, but as already pointed out: returning calls to a client with a problem appears to be of low priority. The client is left angry, disillusioned and without recourse, as legal problems loom in their immediate future.

Would I have signed up with Credit Solutions had I known the problems? Most likely, not. Will I stay with them now that I am more educated on their practices? Well, since I’m still paying the ‘service fees’ monthly, it seems likely. I will spend my time as best I can doing what I can to educate other prospective clients of this company and its misleading practices and performance problems.

Answer 3

I am in the business of Debt Settlement and i speak to cliens everyday who tell me about this company. Just yesterday a client told me that she was paying them and that for the first 3 months all of their money was going to the company and they arent even talking to their creditors and informing them of their clients being in the program.

I hate creditors, but at the same time its like....why are you torturing these clients with harrassing creditor calls? You need to be calling them and letting them know the situation, so they can stop calling them.

I want to also warn people about this as well. Dont ever agree to anything without a written agreement and without fully understanding the program.

Answer 4

To be truthful a private loan isn't your answer. Why could you think approximately taking over debt to pay off debt??? What you like is a plan. Your money owed are not going to bypass away on their very own so that's significant to possess as much as what you owe and who you owe. could I recommend a visit to the library to take out books via Dave Ramsey. His plan works ... it is not a rip-off. that's a fashion out of debt. he's a splash sarcastic yet he's ordinary. do away with issues you do no longer want on your place and on your budget. address a 2nd activity. Clip coupons. provide up utilising your credit taking part in cards... do no longer cancel them yet do no longer use them the two. You did no longer bypass into debt in one day so which you will no longer get out in one day the two. have faith in your self. The purpose is debt unfastened no longer residing in refinanceville. Be clever and be sturdy. address that debt one greenback and sooner or later at a time. the rest will fall into place.

Answer 5

Always check with the Better Business Bureau BEFORE doing business with any company....www.bbb.org

Answer 6

Sorry to hear this. You need to work with someone who is experienced in negotiating with collection agencies. You may find helpful information at www.genesiscreditgroup.com

Answer 7

I can't understand why people go to others to help them for that. Just do the math. How much you have, how much can you pay, and send it in. Call the people you owe and let them know. Your Credit Report is ruined anyway. They can't solve your problem, they can only extend it.