Okay i'm a 22 yr old bride to be. I ordered $126 worth of stuff from a website called favorfrenzy.com. I ordered it march 8th, 2007. I paid $20 extra to have it shipped in 3-6 days. It's been 3 weeks and i still have not gotten the package. I e-mailed the company 7 times and have gotten no response. I got my credit card bill the other day and there was a phone number on it, i tried calling it and it doesn't work. There is no address on their site or my bill. IDK what to do! I don't want to pay my credit card bill for stuff that i didn't get. I tried e-mailing them asking for a refund. I talked to my postal carrier and she said there was nothing she could do b/c they didn't give me any type of confirmation number for delivery. what should i do ??? should i call my credit card company??? what should i say?? please help!!!
2007-03-29 05:25:27 · 12 answers · asked by Anonymous in Business & Finance ➔ Credit
http://www.ripoffreport.com/reports/ripoff183345.htm
Try this site, looks like they got you..sorry about that. I had it happen to me once too. Not the same site. Apparently they've been ripping off people for awhile, even thru ebay.
Company
FavorFrenzy
Address:
175 West Arbor Court
Covina California 91723
U.S.A.
Above is an address for them. Maybe with a little more research on your part, you can get a phone #
THE LESSON FOR EVERYONE, ALWAYS MAKE SURE YOU FIND A WORKING PHONE NUMBER AND PHYSICAL ADDRESS FOR AN ONLINE COMPANY, BEFORE, YOU ORDER.
2007-03-29 05:42:11 · answer #1 · answered by justsomeone 3 · 1⤊ 0⤋
Since you made the purchase with your credit card you should be able to dispute the charge through them. You should definitely call your credit card company.
I would just explain that you paid for a product that was never received in the manner it was promised.
2007-03-29 12:36:03 · answer #2 · answered by billy 2 · 2⤊ 0⤋
call your credit card company immediately
have them put a stop on payment
they will stop the charge and send papers to you to sign that this was a fraudulent charge
they will not charge you for this amount on your bill until the matter is settled
same thing happened to me and my credit card office took care of it
don't hesitate call immediately their number is on the back of your credit card
good luck!
2007-03-29 12:33:42 · answer #3 · answered by Anonymous · 3⤊ 0⤋
Contact your credit card company. They will refund the purchase if it is protected from fraud. The credit card company can probably also contact the company as well.
2007-03-29 12:39:14 · answer #4 · answered by Anonymous · 1⤊ 0⤋
Call your credit card provider, then follow it up with a letter and reference the call, date, time and the person you spoke to.
Tell them that you will not pay the amount on your card, unless the dispute is satisfactorily resolved. They will allow this and no further finance charges will be applied to the amount in question.
Take it from there with your card provider.
2007-03-29 12:37:07 · answer #5 · answered by ed 7 · 2⤊ 0⤋
Call your credit card company and report it with them.
2007-03-29 13:07:01 · answer #6 · answered by Terri 7 · 0⤊ 0⤋
Call your credit card company and tell them exactly what you stated here. They will get your money back.
2007-03-29 13:33:23 · answer #7 · answered by Anonymous · 0⤊ 0⤋
Yes you should call your credit card company.
2007-03-29 12:33:38 · answer #8 · answered by alwaysbombed 5 · 2⤊ 0⤋
Registrar Name....: REGISTER.COM, INC.
Registrar Whois...: whois.register.com
Registrar Homepage: www.register.com
Domain Name: favorfrenzy.com
Created on..............: Tue, Mar 15, 2005
Expires on..............: Sat, Mar 15, 2008
Record last updated on..: Tue, Mar 20, 2007
Administrative Contact:
Domain Discreet
ATTN: favorfrenzy.com
P.O. Box 278
Yarmouth, NS B5A 4B2
CA
Phone: 1-902-7495331
Email: see whois detail for email address
2007-03-29 12:56:34 · answer #9 · answered by Piggiepants 7 · 1⤊ 0⤋
Call the CC company and dispute the charge, if they are a legit company and have sent the package and they are refused payment, they will contact you.
2007-03-29 12:35:14 · answer #10 · answered by Marcie E 5 · 2⤊ 0⤋