My son's computer had Malware wiped & Spylock. Removed, but has it damaged it or sent out private info?

Question

had norton internet security installed, ran scan 2 times and found nothing. (it was updated and current) had to install adaware to remove. not too much on it other than school papers, but had used recently to check status of tax info online

Answer 1

You son's computer had a Smitfraud infection. The problem is that a trojan called Zlob underpins this infection. Zlob "phones-home" for its instructions to affect the compromised computer. Zlob needs to be removed or re-infection can occur.

The "standard" removal procedure to remove Zlob and Smitfraud is to use a specialized tool called SmitFraudFix.
http://siri.urz.free.fr/Fix/SmitfraudFix_En.php
I would trust it more than just running an all-purpose solution such as Adaware. I would run SmitFraudFix and see if it finds anything.

Of course, if you are loosing sleep over possible additional data loss, there is only one way to be 100% sure that your data will not be further compromised after ANY malware infection. Back-up all your data, back-up all your documents and reformat and reinstall Windows.

This information below shows some of the ways your computer can become infected with Smitfraud / Zlob and can help you guard againest a new infestation.

These trojans sneak into your computer by-

WMF exploit. An image vulnerability in un-patched Windows systems ( Update Windows every month)


Codec.Phony Codecs usually for Windows Media player to allow a short movie clip, install a variant of Trojan.Zlob. (Never download a codec that a web site says is needed to play a video. The download is often a trojan!)


DigiKeygen, Digipass, PornMag Pass, x password manager, various utilities to allow porn sites to be viewed ( Similar to the phony codecs above)


Java exploit. A vulnerability in out dated versions of Java software. Update you Sun Java and remove old versions.


Visiting cool web search web sites


Using P2P file sharing programs such as Limewire


Deceptive advertisements and Sponsored ads displayed on Search engine results.

Best of luck to you!

Answer 2

2

Answer 3

that's sypware/malware, do not get carry of it, this is going to infect your gadget. get carry of a pair of robust anti spy ware courses and run them. i admire Spybot S&D, and Adaware. I additionally run spy ware Blaster. that's an particularly small anti spy ware application that runs in the historic past and could eliminate very very nearly all spy ware/malware that enters your gadget. do not format or reinstall your OS for issues like this. Malware, spy ware, and viruses would nicely be eradicated via using the ideal utility.

Answer 4

If you notice any unusual or erratic behavior, that could indicate damage. It definitely could have recorded/sent personal info. I always recommend people to change their passwords to anything they may have logged onto that they care about (bank accounts especially).

Answer 5

All you really need is one program that does it all, the more virus protection programs you have installed, the longer your computer drags.
NOW I WONDER WHY YOU GAVE ME A THUMBS DOWN...COULD IT BE I MAY HAVE MADE YOU FEEL STUPID OVER THE FACT THAT YOU ACTUALLY HAVE MORE THAN ONE VIRUS PROTECTION PROGRAMS RUNNING?
IT'S OKAY, KIDS BEHAVE THE SAME WAY WHEN THEY HEAR THE TRUTH

Answer 6

u may have activated the spy ware of Microsoft .this may not damage Ur comp .but u must install anti-spy ware or consult a software engineer

Answer 7

Give details and maybe we can help.