Can someone help me? COMPUTER PROBLEMS?

Question

My computers going really slow and getting a lot of pop ups...can someone help me..if u can im online on yahoo IM....my sn is Heidy28991!

Answer 1

Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/

Download AdAware SE and update. Do not run:

http://www.filehippo.com/download_ad-aware/


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR PROGRAM(S).



When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

RESET HIDDEN FILES AND FOLDERS.

The RESTORE POINTS may be infected with the Malware and cannot be used. Delete the old one(s) and make a new one.

CLEAR OLD RESTORE POINT(S). HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.




ADDITION INFORMATION ABOUT TROJANS:

There are Trojans that fall into the Smitfraud family. Smitfrauds are usually Homepage/Browser Hijackers. A Homepage Hijacker takes you to a website other than what you have set on your computer. A Browser Hijacker directs you to websites other than what you just selected. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php



Another type of Trojan that requires a specialized removal program is Vundo Trojans.

The procedure should fix Vundo-based Winfixer(WinAntiSpyware, WinAntiVirus, Blackworm, Amaena)problems.

http://www.atribune.org/content/view/24/2/

Answer 2

You're gonna need a virus scan and then maybe use Disk Defragmenter which is in the Programs>Accessories>System Tools this will help speed up your computer, other than the popups you probably have a spyware of some sort, theres a toolbar from yahoo that will help reduce or elminate the popups, you can probably research it, like Yahoo Toolbar or something like that, thatll help, good luck

Answer 3

Based on what you assert. It's tough to determine what the problem is. You didn't say whether or not you're utilizing High velocity or dial or wi-fi. If you're utilizing a wi-fi web, it might be sign barrier problem. If you're utilizing High velocity, it might be adware problem, if dial up, might be bandwidth problem. If you have been utilizing you laptop adequate earlier than. I do not consider it is laptop problem. Modem vigour surge problem may be feasible.

Answer 4

Go to start, accessories, system tools, do disk defragmenter and after that do disk cleanup. when that is done go to tools at top of page go down to Internet options,do a delete cookies and history, temp files. reboot your computer after this and it should run faster. Hope this helps.

Answer 5

if u have virus software try running a scan and get a pop up blocker.i think the best i have used is the norton antivirus package because it will do everything you need to get rid of pop ups and viruses

Answer 6

Format and do clean installation.

Answer 7

ok.. this is spyware. spyware sweeper!!