I have a Gateway MX6441 notebook, and the CD/DVD drive is messed up...?

Question

Often, the drive opens on its own, without having to press the button (although never when a disc is in it). At first I thought it was because I might have put pressure on it, and it just popped open because some clasp released.

However, it is very finnicky with DVD's. They tend to overheat after 45 minutes, and it will stop reading the disc. It will cause my computer to stall, and then I will press the button, but the drive will not open. Usually restarting fixed the problem. Then it started not opening at random times, when it hadn't just been reading a DVD.

Then it stopped reading some of my audio CD's, and now it won't read DVD's or audio CD's without skipping (I tried it on a brand new CD that had no scratches, and it still skipped).

I was just wondering if anybody knew how to fix this, or if anybody else has had similar issues?

Answer 1

Hi. First make sure your case is not too hot by checking the fans and vents. Second make sure you have the latest drivers from the drive manufacture. Third try one of the lens cleaner CDs. Last consider replacement.

Answer 2

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