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I bought a Logitech webcam that supposedly was compatible with Vista - according to the Manager who sold it me.

I was sceptical, so, he built a computer and installed it with Vista in order to prove to me the webcam would work.

It did not work using the Logitech software that came with the webcam, so, he downloaded a new driver directly from Logitech, then tried it again and it worked.... IN THE SHOP !

Bought it back with me, installed it using the downloaded new driver as instructed and all I get is a completely black screen.

I know it's broadcasting, but on my laptop there's just a black screen with no image - same for the receivers' laptop.

Can someone suggest how I can rectify this problem please?

2 months before they bought out the new Vista system, I'd bought a new XP laptop with a load of accessories. weeks later, the laptop was damaged beyond repair..(it's amazing what a thru and thru hole can do.. !) so all XP accessories now null and void !!!!!

2007-03-25 07:48:10 · 1 answers · asked by Hello 3 in Computers & Internet Hardware Add-ons

1 answers

Have you tried goign into controll panel -> system -> drivers and removing it manualy then redownload the software of logitech and it should work. Have you tried other usb ports? I just uninstalled drivers, removed software reinstalled drivers then software, used a different usb post and it worked. Hope this is a help.

2007-03-26 11:16:59 · answer #1 · answered by pezmc 3 · 1 0

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