I am trying to restore an ipod, itunes says that there is no internet connection, but there is one.?

Question

I am trying to restore an ipod, my computer is connected to the internet, and I can even access the Itunes store, but when I try to push the restore button, it says that the ipod cannot be restored because there is no internet connection. What can I do?

Answer 1

try this site http://www.apple.com/support/ipod/five_rs/ it always works for me, it shows you how to restoer your ipod by clicking something on the ipod! good luck!