Can you trade in rings at Helzburg?

Question

Me and my man are getting engaged soon, and his mom wants to give us her old ring to trade in. Is that possible? Do they really give you $$$$ off when you bring in an old ring?

Answer 1

Helzberg says they will take a ring at the value it was bought at. They'll give you the credit as long as you buy a ring worth at least two times the value of the ring you are trading in.

Answer 2

I know at Kay if you a trade in ring bought at Kay, they give you the amount you purchased but your the new transaction has to be at least twice the amount of the trade in. I would call Helzburg and find out