Samsung X640 Data Cable - PLEASE HELP!?

Question

Hi,

I am really angry. I was foolish and have bought a £5 data cable for my X640. I follow the instructions to the end and it says it installs. Afterwards, it says the software requires you to restart your computer for it to work. I do this and when i open up Device Manager, there is a little yellow exclamation mark next to COM 8! I open up properties and it says

'This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)'

I cant see how this works. It said it was installed and it used the drivers that came with the cable! I carry on and install EasyStudio PIMS & File Manager and i select COM 8 and it does not work. The i chose every number port and number sequence. It STILL stays offline. I am really losing myself here! Can anyone please enlighten my and tell me why this is happening. I have tried every port and uninstalled and reinstalled and the same thing happpens :-(

Please help,
Tom.

Answer 1

Try un-installing the software from Control Panel, and the re-install it again.