Surely Mr. Customer, if I could make you the right deal, you'de buy it right?
2007-03-22 13:39:56
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answer #1
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answered by Rhettski 4
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After qualifying on the customer's wants and needs and landing him on the right car ask a direct closing question. Customers today, are savvy to most auto sales techniques, I personally ask "do you like it?" if they say yes and they almost always do,I say" let's go sit down and write it up". If there is a condition or an objection, this is where you'll find out. Best case scenario, you get your asking price, full gross, the kids eat for a month, my wife gets a new set of boobs, ..otherwise the objections start pouring out. When you overcome all the objections, you will get the sale. Most objections revolve around price and/or payment. My favorite thing is when the customer is beating the sales person up over $5/ month difference in payment, then getting bumped in F&I for $60/month more. But if it was easy, everybody would do it.
In closing kiddies, hit them right between the eyes, and don't get offended because you have to peel the customer off the ceiling. That first number or pencil is your negotiating starting point so ALWAYS ask for your "asking price". The worst they can say is no.
2007-03-26 17:29:24
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answer #2
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answered by jefx1965 3
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You need to really set this up during your presentation or walk-around.......show them the car that they want....ie: one with leather and a higher tier model....then try to take it away from them by saying that the there are other models that are about $2000 lower....they will say....."no we prefer this one ...we want leather(or whatever".....do a good demo drive....do not pencil without doing a demo drive......when you come back say to them..."Besides price and payments....how did you like the car".....assuming they say that they liked it...then say, great....follow me and lets see about getting you into this vehicle for a price and payment that you can live with.......if they stop you and ask for your best price.....you answer " no problem...I will be glad to get that for you and maybe even some lease payments as well....budget wise..price wise where were you hoping to be?.....hopefully they will give you some starting point.....if they insist...then your next comeback will be ...."sure, I didn't mean to upset you....I understand that we all have a budget to meet and I was just trying to help.....could you maybe help me just a bit and maybe give me an idea as to where you wanted to be......hopefully he will no give you some idea......if he doesn't and seems upset....apologize and say that you will go get that for you right away........start to walk away and then step back in and say.....let me ask you this......assuming that I bring you a price and a payment that makes sense to you.....all the sense in the world....is there any reason you wouldn't purchase this vehicle today?.....shut up and don't say anything....let him answer first.....DO NOT SAY ANYTHING!!!!!....he will probably say "sure".........then before I leave do you want to change anything on the car or add anything.....he will probably say no........depending on the "pressure" that you might be feeling now.....now suppose that I could show you a current used or even a low mileage like used vehicle and save you a couple of 1000 dollars...would that be of interest?....he will most likely say "NO".....thus solidifying the fact that this is the one that he wants......period!!!
2007-03-22 20:04:50
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answer #3
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answered by Mickey Mantle 5
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Quote a price and then shut up. At this point whoever talks first "loses." Let the buyer accept the price or tell you what they think is more fair.
2007-03-22 19:00:49
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answer #4
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answered by outlaw_tattoo_biker 4
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What? Did you forget something?
2007-03-22 18:10:15
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answer #5
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answered by fisherwoman 6
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