O.K. here is the deal. I was givin a computer and when I would go on MySpace the computer would give me a pop up error that said there was an error and then my computer would reboot itself. I ran Norton thinking I had a virus and it said my computer had none, but when I looked at Norton again I noticed it expired in 2003. I have DSL through Embarq and they have free virus, spyware, and adaware downloads so I dedcided to do these. I had to uninstall Norton and then download the Embarq programs. Well the programs loaded and then gave me a message saying I had to reboot my computer to save changes. I hit o.k. and my computer went to reboot, but never came back on. When I turn it on it starts to start up, but the minute I see the screen that shows the Windows picture it turns off and reboots itself again. Please tell me how to make this stop. I can't get anything to open, so I can't click on my computer or any thing like that. It just keeps cycling over and over.
2007-03-22 04:35:08 · 6 answers · asked by ~ Bekah ~ 1 in Computers & Internet ➔ Software
Just wanted to add that when this computer was givin to me they did not give me any discs.
2007-03-22 04:48:49 · update #1
boot from windows disk and do a repair install or Re-install
2007-03-22 04:42:45 · answer #1 · answered by Anonymous · 1⤊ 0⤋
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2016-09-05 11:53:50 · answer #2 · answered by ? 4 · 0⤊ 0⤋
I would suggest doing a restore of your operating system. If you have the windows disc , start over.
If you have anything you don't want to loose, try to back it up.
if that isn't possable then you may loose those items with a
new install.
You may want to call a local Computer repair center and ask them if they have any solutions before you try a restore. If they
think you've done something to cause this, they might have a
solution for you over the phone.
Good Luck.
2007-03-22 04:40:58 · answer #3 · answered by Lisa R 3 · 0⤊ 0⤋
As soon as you hit the power key, continue to hit F8 key until you get a black & white menu screen, then boot into safe mode and diagnose your problem. Chances are you've got stuff fighting each other.
2007-03-22 04:50:21 · answer #4 · answered by snvffy 7 · 0⤊ 0⤋
that happened to me a couple years ago. i don't think there's a way to save your computer since there is a virus. you have to reinstall the complete OS. i'm not sure of the exact procedure, but if you call your computer's manufacturer they will help!
2007-03-22 04:38:18 · answer #5 · answered by stitchfan85 6 · 0⤊ 1⤋
you do have a virus
go to the link below for help
2007-03-22 04:37:55 · answer #6 · answered by Elvis 7 · 0⤊ 1⤋