do customer loyalty programs make customers real loyal to a company?

Question

for example, hhonors of hilton, Gold passport of Hyatt hotels, Marriott rewards programme of marriott hotels and so on

Answer 1

Depends. Nowadays there are so many of these programs one can sign-up for simply through the Internet. It all depends upon what rewards are on offer and how easy it is to collect points to get those rewards. Some companies fix unrealistic targets and have a expiry date for the points or miles earned. Others are more flexible about the validity of points and easier targets.

Loyalty, I believe would be generated by high quality service at reasonable prices combined with flexibility of the product on offer. Just rewards are not known to help, if the product and service quality are poor or not up to the customer's expectations.

Answer 2

by means of regulation (interior the US) companies could attempt to make salary. they don't could have stable shopper provider. in the event that they calculate that stable shopper provider isn't worthwhile, they actually may even see themselves as pressured to keep money by means of not specializing in it. it would be intense-high quality if all companies went out of their thank you to have stable shopper kinfolk, yet curiously that's not the case. additionally, there are some people who often ***** unreasonably, and that they may be a area of the challenge. I even have, at instances, complained to a corporation, just to ask for forgiveness later for my mistake. in case you're taking a examine out web pages, e.g., yelp, the place human beings *****, you will see that some customers are in simple terms nasty because of the fact they are nasty human beings. Be happy you haven't got a activity that calls which you would be able to have interaction with them AND be well mannered too.

Answer 3

As long as your loyalty program is going to offer the customer the best deal, they will stay loyal to you.
In short, Everybody os loyal to their own bank account, and the preservation of their funds.