1) i have a 2800 hp printer.it will not read files from the usb. i think people say it something about the ports(port1, port2...)
2) i do not know how to fix my printer. what do i do? also i might try to uninstall the printer and install it again. the cd installation is lost. is there a plce to donwload it?
2007-03-17 17:22:06 · 5 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Printers
First you can try to shut off your printer and computer (did you save your work or whatever that you want to print out, cancel all the print job before you turn off), unplug the usb, wait about 30 seconds to one minute. then turn on the computer, then plug in the usb (doesn't matter at the port 1 or port 2) and turn on the printer, see if the printer works.
If you are going to uninstall the printer, you should be able to find the download at http://www.hp.com, go to support and driver or go to this link to search your printer http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-001&h_lang=en&h_cc=us&h_product=236252&h_client=S-A-R163-1&h_page=hpcom&lang=en&cc=us ,
there are quite a few printer that have 2800 number, after you find the printer, then go to product download - driver and software, you can download from there
If you have any more questions, you can try there technical support, email, phone....
2007-03-17 17:42:35 · answer #1 · answered by twin_girl25 2 · 0⤊ 0⤋
HP usually has pretty good customer service when it comes to these sorts of things. First, you can go to their website and find the drivers, software, and installation instructions on your model of printer. If you are still having problems, I would find the number to their customer service from their website and give them a ring.
2007-03-18 00:25:43 · answer #2 · answered by Curtis R 2 · 0⤊ 0⤋
You can download the printer drivers from the HP website.
2007-03-18 00:24:57 · answer #3 · answered by Bill P 5 · 0⤊ 0⤋
Go to contrl panel, and open printers and scanners. Select your printer and click on 'properties' If you know which port you are using make sure it is ticked
2007-03-18 00:31:49 · answer #4 · answered by Anonymous · 0⤊ 0⤋
i think you should read the manual !!
2007-03-18 00:26:38 · answer #5 · answered by shreys 3 · 0⤊ 0⤋