i phoned them this morning to cancel my contract as i was not happy with the £5 charge and they more or less begged us to stay with them, they dropped the £5 payment charge and upgraded or tv package for free! are they that desperate.
2007-03-17 02:49:22 · 7 answers · asked by Kelly 5 in Computers & Internet ➔ Internet
laura, the £5 charge they give for not paying by direct debit.
2007-03-17 02:52:53 · update #1
Thanks to Virgin Media i don't have sky one anymore!!!!!!!!!! re-god-dam-diculous! I think Richard Branson it just trying to overtake every business possible until he obtains world domination. (remember I warned you all first)
2007-03-17 04:08:51 · answer #1 · answered by j j 2 · 0⤊ 0⤋
I am with them too. There is a war on at the moment between Virgin and Sky and both camps are desperate to retain customers and to steal as many from the opposition as they can. This will go on for a while, the customers probably being the people who benefit. Keep your eye on the ads and junk mail you get to see how things progress.
2007-03-17 02:55:39 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Yes they are - I had a virgin media sales guy call last week asking me to go back with them and they would upgrade my package for the same price I was paying before!!
2007-03-17 02:52:10 · answer #3 · answered by Anonymous · 0⤊ 0⤋
what £5 charge?? im with vergin media and i dont know anyhting about it
Thanks for that!! You go girl! They better make it worth your while if they want you as a customer, especially as they ahve cut some of the sky products!!
2007-03-17 02:51:19 · answer #4 · answered by Anonymous · 1⤊ 0⤋
Hi there
They will do anything to keep you. My partner and I are moving to sky, not because of the loss of sky 1 and sky news, but because sky can do us a better deal. Virgin media did offer to lower their prices and we weren't sure what to do. We decided to stay with sky in the end.
Scott
2007-03-17 07:42:15 · answer #5 · answered by scott.radley 4 · 0⤊ 0⤋
i recently changed over to virgin media but my pic is not perfect keeps flickering,theyve been out 2 changed the box and still no different,i cant watch teleport with a good pic they dont know what the problem is,wish id not changed over now.
2007-03-17 03:13:19 · answer #6 · answered by lainaloo 4 · 0⤊ 0⤋
I, too, am with "VIRGIN MEDIA", - and, I'm HIGHLY DELIGHTED, with the service, that I'm getting, from them. Thanks!
2007-03-17 03:01:16 · answer #7 · answered by Spike 6 · 0⤊ 1⤋