2007-03-16 22:19:00 · 6 answers · asked by Anonymous in Cars & Transportation ➔ Buying & Selling
You need to ask questions and listen carefully to what the customer says. As you go to try and close the sale you ask questions that lead the customer to give you positive answers. Hard to type what I mean but let me try to give examples.
Don't ask: "What is your name?"
Ask "Can I ask what your name is?"
The VAST majority will answer "Yes" or just come out with their name. If they answer yes you say "OK and your name is?"
Don't ask "So do you want to buy this car?"
Ask "Bet you wouldn't mind owning this baby or?"
Most will say "Yes". Subconsciously they have started to make a commitment.
Your questions should only allow for certain answers and lead the customer to where you want them.
Also never ever talk bad about your competition. Make a comparison, your product offering something better and ask the customer "So which of those better suits your needs?"
Never say "Let me be honest.." "Or to be perfectly honest.." subconsciously that means you were not honest earlier or later in the conversation.
2007-03-16 22:36:26 · answer #1 · answered by shovelkicker 5 · 1⤊ 1⤋
After qualifying the customer and landing him/her on a car. I hit them right between the eyes. "Do you like it?" 'Yes' "Do you want to buy it?" Here is the most important part, if they say no, ask "WHY NOT". Here is where you can isolate and have a chance to overcome the objection. If you can overcome the objection, you will get the sale. Do not be afraid or discouraged by the "NO".
Other salesman use different techniques, getting the customer to say yes to anything, then asking for the sale.
Go right for the throat, and do not be afraid and always smile and be upbeat. It works for me.
2007-03-21 10:16:25 · answer #2 · answered by jefx1965 3 · 0⤊ 0⤋
Assumptive close is one way. Would you like that in red or blue ? Would you like that delivered this friday or next wednesday ? I have three of those in stock, so you can take it with you today. Let me get this paperwork filled out and I will help you load it.
2007-03-17 05:28:43 · answer #3 · answered by Anonymous · 0⤊ 1⤋
The assumptive close is probably the most used and effective. "Who's name would you like it registered to" will either close the deal or bring out the objections.
2007-03-17 12:08:00 · answer #4 · answered by jay 7 · 0⤊ 1⤋
By good presentation of products and giving best services and best price.
2007-03-17 05:42:37 · answer #5 · answered by khuranapvp 3 · 1⤊ 1⤋
there is no sense in your question...
2007-03-17 05:21:56 · answer #6 · answered by Anonymous · 0⤊ 1⤋