how to increase my dsl speed from verizon paid for 768 but get 394?

Answer 1

Tell me something I wouldn't expect from Verizon! I would consider Time Warner Road Runner "a must do" thing on my list of things to do today!

Answer 2

Throughput speed on the internet is determined by many factors. Your connection to a specific site on the internet is not directly between you and them, but passes through many other servers, typically two dozen or so! Your ISP is often only responsible for the first two or three, beyond that the slowdowns are beyond your control. If any of those twenty-some servers in the chain have a slow pipe or too much traffic going through theirs, it slows you down. This can happen with bandwidth speed test sites as well. This is why you can have vastly different figures from speed test site to speed test site. On top of this, those sites don't take into account the data used for IP overhead. The 768kbps is made up of not just your data but it is wrapped with data so that the net knows how to get your data to the right destination and in whole. This takes up bandwidth as well. Of course, after all that you still think Verizon has you capped incorrectly, only Verizon can fix it. Call them up and have them check what they have your modem set for and if it's not what you paid for, they should fix it. Don't try and uncap/change your cap on your modem yourself. Doing so is against the terms and conditions and will cause you to lose your internet connection without refund at the very least.

As for roadrunner, if you like the idea of every neighbourhood kid downloading music off the internet slowing down your internet every day when they come home from school, go ahead and get it. You should be happy you can get DSL since it's the same speed between you and their server every time no matter how many people get on. However, if you live too far from the CO, your speed will be inherently slow. Ask what your wireline distance from the CO is. If they tell you its around 8,000 feet or more, this could be the case. They are deploying new technology that extends their limit from 12,000 to 30,000 feet which would improve your speed but that doesn't do you any good now. Either way, Verizon holds the keys to your problem, give them a call first before you consider dumping them.

Answer 3

There are many factors that would affect your DSL speed, one of them is the distance between your home and the Central office where you get your dial tone from, the other is loose connections anywhere along the line you can open your jacks and make sure that all the wires are connected tightly, and the more jacks you have the slower the speed will be, if you have too many jacks you should do a home run to your computer from the box out side your house or your main jack, you can also get rid of the little chip in your main jack that is made up of a little capacitor and a resistor, that is there only for testing purposes, will not affect your service, however it contributes to slower speed. Check the site below for more helpful information about phone lines, check the DSL page. Good luck.
http://www.fix-your-phone-line.com

Answer 4

Well, I would certainly call Verizon DSL (800-567-6789) about that problem. Also, with DSL, it depends how far you are from the local Central Office. If you are say 3 miles or more from the C.O., your speed will decrease. Try unplugging your modem power for a minute, then check again..How are you checking speed? I use http://www.speakeasy.com/speedtest/