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Just got my Plasma TV up and running but one problem:

After the TV has been turned on for 5 mins the picture quits but the sound remains. Can't figure out the problem. When disconnected it can show a blue screen suggesting it isn't a faulty screen.

Q1) Does anyone know how to restore the factory settings?

Q2) Does anyone know how I might sort the problem without calling on the repairman?

2007-03-15 22:35:45 · 5 answers · asked by Alex W 1 in Consumer Electronics TVs

http://www.richersounds.com/showproduct.php?cda=showproduct&pid=HITA-42PD6A10

ABove is a link to the TV

2007-03-15 22:37:03 · update #1

5 answers

either the scart has come loose if you are watching from an additional source ( eg .digibox, freeview), if not the sperakers have been turned off in the menu !

2007-03-15 22:39:40 · answer #1 · answered by Anonymous · 0 0

You should try with the aerial plugged directly into the TV with no SCART connections. I see that this set has no Freeview, so we can forget about that. The picture disappearing, but with some sound, suggests a weak signal. If you are sure that the aerial and plug connections are good and there is a firm fit in the socket, I would call in Richer Sounds.

With SCART plugged in, there is a possibility of interference and feedback where a SCART signal switches the TV to a different mode. I had this on my Panasonic plasma TV with SCART Sky to TV, Sky to recorder, recorder to TV. I removed the Sky to recorder cable and all was well. In the rare event of recording from Sky, I can use the aerial signal. I might also be using the wrong selection of TV SCART sockets.

My TV is wall mounted on a tilting bracket. Changing the tilt can cause the SCART plugs to tilt in the socket and lose sound or picture. A little wiggle fixes that (I know that I should really switch off to reconnect SCART). This problem is mainly due to using thick, less flexible, high quality cables and the TV having vertical sockets.

2007-03-16 07:38:39 · answer #2 · answered by ROY L 6 · 0 0

Sound.....you have a separate amp?

Skybox? With Skybox you could be losing ONLY the video from the box.....TV would be ok, not the box...

Freeview? No Picture would mean a "Separated tuner" and the Picture process is bad in the tuner....That just doesn't seem to set right with me.....
I wonder if you're using Channel 3 or 4.....

IT REALLY just sounds like the Video cable is loose from a box to the TV....that fits your symptoms best.

2007-03-16 06:21:13 · answer #3 · answered by reggieman 6 · 0 0

this sounds like video processing fault. in which case the appropiate module will have to be replaced.

2007-03-19 11:29:25 · answer #4 · answered by phelps 3 · 0 0

maybe its rubbish and thats why is was so cheap.

just phone up and get it replaced

2007-03-16 05:42:25 · answer #5 · answered by Anonymous · 0 1

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