i had a phone call which the woman said that they would stop paying me and pay themselves, had another call that i have to pay it back and they denied that their colleague even suggested they would divert the payment.now court action is looming, any suggestions please.
2007-03-15 08:07:04 · 14 answers · asked by Anonymous in Business & Finance ➔ Taxes ➔ United Kingdom
Hi C A T
I am having exactly them same problem.
I appealed. They can not stop your payments if you appeal and if they do then you could be entitled to a huge payout.
Yes it will go to court as that is the only way that this sort of dispute can be resolved.
Go speak to your local citizens advice bureau. The tax credit people will try and talk you out of any appeal process and will try just about any tactic to get money back....even if they are in the wrong. Just ignore it and appeal anyway..... it is your right!!!
I have my court appearance next week.
I'M or e-mail me if you want more info or want to know how I get on next week.
2007-03-15 08:20:28 · answer #1 · answered by vixwood1979 2 · 0⤊ 0⤋
Have you had a county court warning letter yet?
Have you had an explanation from the Tax Credit Office why you are overpaid?
If the answer to the first question is yes and the answer to the second question is no...... without further delay contact the tax office that sent the warning letter and dispute the amount and ask for an explanation of why and how the overpayment occurred. This will stop all further action until the explanation has been provided. If on receipt of the explanation you still dispute it then again ring the tax office that sent the county court warning letter and ask for a dispute form TC846. You will have to submit the dispute form within 14 days. If you do not enforcement action will re-commence, and eventually tou will receive a claim form from the county court which MUST be answered to. You can accept the debt and offer a payment schedule to clear it or you can have your day in court and defend it.
Be aware that there are many reasons why the Tax Credit Office beleive you have been overpaid, have your circumstances changed, did you inform them, have you completed all your renewal forms and sent them back. Get an explanation !!!!
If you have not had a county court warning letter, then again without delay contact the tax credit office on their helpline number 0845 300 3900 and discuss the problem, if the advisor on this helpline is not helping you understand what is going on, beware they might be giving you correct advice but you don't like what you hear, ask to speak to a manager.
Do not ignore this problem talk to the Revenue, and the matter can be resolved amicably. Ask for a copy of the code of practice dealing with overpaid tax credits I think it is called COP26.
Hope this helps.
2007-03-15 10:24:47 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Hi
My partner was in a similar position to you as she had been overpaid. By the way, there are thousands of families in the same situation too, so don't worry about it!!
My suggestion is to appeal against the decision in writing and keep a copy of all correspondence. While you are dealing with the tax office direct there is no chance of bailiffs/courts being involved as there hasn't been legal action taken yet. More than likely they will disagree with the appeal and write to you again saying you owe the money. This however will normally take a good few months to happen. Every time you receive a letter though regarding the money you must appeal against the decision within the timescale they give you. The reasoning behind this is simple, the tax office is in such a mess that there is a likelihood that your money will be written off. Even if they dont write it off as long as you appeal they cant take you to court!!!
Keep your chin up and get appealing!!!
Dean
PS It may be worth your while to save a bit of money each month just in case though!!!! Good luck.
2007-03-15 08:41:42 · answer #3 · answered by Dark Prince 4 · 0⤊ 0⤋
The best thing to do is to write in explaining your circumstances.
The normal way in which the payments are collected are to either reduce the payments you are receiving now or by sending you a statement with the amount due. If you write in setting out your circumstances and how much you can reasonably afford to pay back on a weekly or monthly basis, you may get somewhere. Unfortunately there is no stock answer, because how the overpayments are collected back depends on each individual's circumstances.
You must make writing in the first course of action. Filing a complaint or going to the Citizens Advice Bureau for example does not progress things. You must go through the standardised routes, so write in first with a payment offer and see what comes back.
2007-03-15 09:30:13 · answer #4 · answered by Anonymous · 0⤊ 0⤋
If you are still entitled to tax credits then they should take the overpayment off you in instalments by making future payments smaller.
If the stopped payments are causing you hardship then appeal against their decision asap and keep any letters.
Due to a recent change in my families circumstances they reduced my payments by 75%. I appealed immediately and it took them 2 weeks to reinstate my payments to an acceptable level.
I owe them about £4000 and it comes off at about 20 or 30 quid a week.
2007-03-15 08:12:32 · answer #5 · answered by Anonymous · 2⤊ 0⤋
if you have any luck, let me know my daughter ended up paying more than £4000, back to them. wasn't even her fault. she's up to her eyes in debt..thanks labour for nothing, intentions were there, but incompetent employees ruled the day,, lots of heart break. labour fucked it up good style. emm sorry guys for swearing,, thought they asterisked out,, whats changed?.. thanks you guys have printed this out, passing it on to my daughter, if asylum seekers can get it all. and my daughter and her husband were in employment. stupid thing had to do with nursery fees. someone in a government office had her down for claiming £ 1070. any way more than a thousand per week. can you CREDIT IT, some moron actually looked at these figures and never questioned it,, doh lets blame the computor. i don't even think the royal family can justify this amount.
2007-03-15 08:16:44 · answer #6 · answered by valda54 5 · 1⤊ 0⤋
One of my friends was in a similar situation - she was paid too much credit unknowlingly. In he end I think she couldn't afford to pay it pack as it ran into the 100's so they stopped her credit until she would have paid it off, and then started paying her again at the correct rate!
2007-03-15 08:22:24 · answer #7 · answered by Anonymous · 0⤊ 0⤋
They calculate your entitlement on your earnings Every year, and they still get it wrong, They've been doing this to me every year since Tax credits started. Lets see what amount i've been overpaid this year. The whole stupid system is wrong. And it's us poor sods that have to suffer.
P.S To Miss Terry, my husband works all hours on a minimum wage and still have to accept tax credits, HE pays taxes too.
2007-03-15 08:14:42 · answer #8 · answered by Jeanette 7 · 1⤊ 1⤋
Whenever someone phones make sure that you get their name. Go to citizens advice as well and find out where you stand.
They always do things like that and then they pass the blame onto you rather than admit they are cr*p at their jobs
2007-03-15 08:16:18 · answer #9 · answered by Lady Claire - Hates Bigotry 6 · 1⤊ 0⤋
Ask for copies of what you filled out..Don't ignore it,they make mistakes and will reclaim money from whoever is willing to pay...Check all the details and if you did nothing wrong and they made a mistake,they cannot reclaim it from you..
2007-03-15 08:15:51 · answer #10 · answered by trish b 7 · 1⤊ 0⤋