I signed up for Blue Casa home phone serivce 10 days ago and my phone is still not working. The line that I had before in my apartment worked fine before I switched to Time Warner about a year ago. I have been checking for the last 10 days and Bue Casa says that the installation is complete but the I still have no dial tone. They say they will be out to check it out on the 22dn of March but I am wondering if there is anyone out there using them and how there service is?
2007-03-15 07:21:06 · 3 answers · asked by The Answer Guy 4 in Consumer Electronics ➔ Land Phones
check out on the dslreport, they have a bad reputation!!!
2007-03-17 12:22:51 · answer #1 · answered by gogoloo 3 · 1⤊ 0⤋
Hello, I signed up for Blue Casa at the end of Feb 2007 it took 3 weeks to come on and then I got a bill for $157.99 that said to pay by 3/20/2007. My long distance was disconnected and when I called they said it was a mistake and my service would be restored, I have called numerous times and get a different answer everytime...Blue Casa charged me a $49.99 charge for new service when it was suppose to be free cuz i already had phone service so it was free to switch they said it was because they had to give me a new phone number...this was not explained in the beginning as well as a $25.00 deposit they never told me about and ended up waiving which was the reason for the delay in service being turned on. Now they say I have to pay at least $10.00 to get my long distance restored because my bill went over $150.00. I yelled at 3 or 4 supervisors, 2 of which told me at the beginning of march that they would turn my long distance back on 2 weeks ago...I told them that I was not made aware of any of these policies or charges either by a representative or in their literature they send you and I am pretty sure it's illegal. I am trying to report them as I don't feel I should pay for a service I am not receiving. Get out now while you can....I'm sure your service is not on because they want a deposit they did not tell you about.
2007-03-17 06:56:57 · answer #2 · answered by Donna R 1 · 1⤊ 0⤋
Blue Casa Phone Service
2017-02-25 09:56:45 · answer #3 · answered by scheidt 4 · 0⤊ 0⤋