i 've installed it exactly as said in the manual and i tried to reset it, restart, exactly as said, but the phone lights are never one, what can be wrong? and how can i fix this? please helpppppppppppppp
2007-03-15 02:35:23 · 5 answers · asked by Anonymous in Consumer Electronics ➔ Land Phones
how can i go to that forum??
2007-03-15 03:06:31 · update #1
go to the vonage user forum, there usually are able to help, because they all go thru a similar problem!
http://www.vonage-forum.com/forums.html
it would also help if you tell us what you have DSL or cable!
2007-03-15 02:41:25 · answer #1 · answered by . 4 · 0⤊ 0⤋
The Vonage Forums are here:
http://www.vonage-forum.com/forums.html
If you've already tried resetting, rebooting, unplugging and replugging everything back in, not just the vonage device but your cable modem too, you can try the forums but also try calling Vonage Customer Service. 1-VONAGE-HELP (1-866-243-4357) Their first line of defense is a call centre in India, and they'll have you do all those things that you already did but after that, they'll forward you to their second level tech support in the US who can check it out a bit better and if they can't help you, they should arrange to get your vonage device replaced.
2007-03-15 17:41:41 · answer #2 · answered by Geoff S 6 · 0⤊ 0⤋
I JUST READ A POST ABOUT 4 BEFORE YOURS THAT WAS ALL ABOUT VONAGE AND THEIR SHI*TY SERVICE. SHE WAS HAVING THE SAME PROBLEMS, AS WELL AS A FEW OF THE PEOPLE WHO ANSWERED. THEY ALL SAID THAT VONAGE IS A RIP OFF AND TO GET RID OF THEM. JUST PASSING ALONG SOME INFO...
2007-03-18 04:07:46 · answer #3 · answered by dmarie2101 5 · 0⤊ 0⤋
YOU MIGHT NOT CONNECTED TO THE INTERNET ARE YOU USING CABLE OR DSL? IF IT DOESN'T WORK I KNOW SOMETHING BETTER AND CHEAPER
2007-03-15 13:12:54 · answer #4 · answered by Justin D 1 · 0⤊ 1⤋
GET RID OF THEM GET A LAND LINE THEY ARE MORE RELIABLE...
2007-03-18 01:21:08 · answer #5 · answered by Anonymous · 0⤊ 0⤋