Today I tried to update my computer with the Windows Vista Updates released. However when the computer began to install one of the updates it said that is failed and it gave me the error code 80073712. There are no entries about this error code in Windows Help and Support and I can't find anything online. Any ideas? The update I tried to install was: Update for Windows Vista (KB932246).
2007-03-14 09:42:45 · 4 answers · asked by Rayman 1 in Computers & Internet ➔ Software
Found this on Microsoft support site.
CAUSE
This problem may occur when the component store that contains information about Vista components is corrupted.
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RESOLUTION
To resolve this problem, follow these steps:
1. Click Start, type cmd in the Start Search box, and then click Command Prompt under Programs.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
Note If you do not have administrator rights and permissions, start the Command Prompt program by right-clicking Command Prompt, clicking Run as administrator, and then typing administrator credentials.
2. At the command prompt, type the following command, and then press ENTER:
reg delete HKLM\COMPONENTS /v StoreDirty
After you run this command, reinstall any updates or components that did not install successfully.
See the source link below for more detail. Cheers!
2007-03-14 10:07:30 · answer #1 · answered by krodgibami 5 · 0⤊ 0⤋
Do you have Windows Defender Installed? Its been known to cause problems with Windows Updates.
2007-03-14 16:45:09 · answer #2 · answered by Yahoo! Answerer 6 · 0⤊ 0⤋
hhmm,I too have vista,and downloaded that update just this morning,and it worked just fine. I also have window's defender on and it didnt interupt the download. I dont know,maybe try turning off your firewall and defender if you have it and try again. Good luck,sorry I wasnt of much help. I will try and find out too and if I find a solution I will let you know.
2007-03-14 16:59:29 · answer #3 · answered by grmat 4 · 0⤊ 0⤋
The support on Vista is terrible as of late.. The OS hasn't been out long enough, heh.
It's probably being blocked by a firewall.. or your OS isn't legal, or something.
2007-03-14 16:46:49 · answer #4 · answered by Jjjjjjj 4 · 0⤊ 0⤋