from a local dealer for £2995 nearly seven months ago all purchased 1 years warranty at same time. on second month the gear selector had to be changed (it was taken back twice in 2 weeks)now there is a fault on an engine management senser wich makes the car unable to drive so it went to garage yesterday(meanwhile they gave me a courtesy car bald ilegal tyres to drive)so i refused to drive they phoned me today saying fixed its on the way home
then i got another call half hour l8er saying problems started again so now i got no car live 10 miles from work all i feel like doin is trying to get my money back so i can purchase another does any1 know if i can get money back or because its a second hand car im not intitled to my money back?
2007-03-13 07:51:15 · 5 answers · asked by apejawsoup 1 in Cars & Transportation ➔ Buying & Selling
I'm very sorry but this happened to me a few years back and I went to citizens advice to get my money back and they told me that buying a second hand car, from a garage or not, was a very grey area and the chance of me getting my money back were slim to none.
The best thing to do is let them fix it under warranty and then get rid of it if your not happy.
Or do what I did and threaten to go to anyone who will listen unless they fix everything thats wrong with the car till your completely satisfied.
2007-03-13 10:37:08 · answer #1 · answered by weeebell 1 · 0⤊ 0⤋
Your best bet would be trying to trade it back in and get the same amount you paid for and apply that to a different vehicle . Since it was used the dealer you bought it from has no control over what might be going wrong with it but they may out of good faith trade you out of it for different car to keep you happy.
2007-03-13 08:16:11 · answer #2 · answered by countryboy 3 · 0⤊ 0⤋
You could approach them about getting your money back. It does not hurt to ask. They probably will not agree to do that. You might try a local consumer agency or attorney ( course the attorney will cost money ). Good luck, it is good at least you got the warranty, could be worse, of course I am sure it doesn't feel that way to you right now.
2007-03-13 08:02:55 · answer #3 · answered by Anonymous · 0⤊ 0⤋
You must give them the opportunity to repair it, which they are doing.
Unfortunately cars are mechanical objects and do break down, newer cars more often than older ones it seems these days.
2007-03-13 11:36:24 · answer #4 · answered by Mark B 5 · 0⤊ 0⤋
I think you have to give them a chance to rectify the problems first, but if after this time you continue having them i would contact citizens advice to see what your rights are. good luck.
2007-03-13 07:58:49 · answer #5 · answered by BigRig 2 · 0⤊ 0⤋