I've heard several stories of how people send their damaged (ie. sole coming off) shoes to NIKE, and they get a gift certificate for new nikes...
How about shipping? I guess I'd have to pay the $ to ship the shoes to them at first.
2007-03-12 20:45:41 · 14 answers · asked by Steve L 2 in Sports ➔ Running
As I recall, you can return your Nikes. I have done it 3 times but it has been a while since I've done it. I remember calling a number and reporting either to them, or to an internet site that I have damaged Nike's, explaining why they were defected and then in a few weeks they sent me a package explaining how to return them. Once returned, they check the shoes, decide if they are defective and then send you back the same pair (new) in the same size but don't give you an option on color. Also, if the shoe is no longer made, they might send you a newer version which is what happended to me.
Check nike.com for return policies or I would also try calling customer service. It is their policy to exchange defected shoes. I've never heard of them offering a refund though.
2007-03-13 07:37:43 · answer #1 · answered by schmidtee 4 · 0⤊ 0⤋
How To Return Nike Shoes
2017-01-02 07:53:43 · answer #2 · answered by vikas 4 · 0⤊ 0⤋
http://www.nikeser.com
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2015-05-05 22:35:17 · answer #3 · answered by ? 1 · 0⤊ 0⤋
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2014-07-09 00:32:59 · answer #4 · answered by Anonymous · 0⤊ 0⤋
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2014-09-02 19:26:02 · answer #5 · answered by Anonymous · 0⤊ 0⤋
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2014-08-01 14:46:31 · answer #6 · answered by Anonymous · 0⤊ 0⤋
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2014-08-28 20:45:09 · answer #7 · answered by Anonymous · 0⤊ 0⤋
It all depends how long you've had the shoes. If it's newly bought and you still have the receipt go back to the shop and they will replace it if the damage was not your fault but a fault in the manufacturing.
2007-03-12 20:48:38 · answer #8 · answered by Ya-sai 7 · 1⤊ 0⤋
Nike does not make good or sturdy running shoes. Take them back to the store where you got them, or go on their website and contact customer service. They are used to the complaints.
2007-03-13 13:03:59 · answer #9 · answered by Anonymous · 0⤊ 0⤋
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2014-09-10 18:47:19 · answer #10 · answered by Anonymous · 0⤊ 0⤋