Hello all
I have a HP SCanjet 4300C that is NOT on WIndows Hardware Compatability List but had worked fine before. Now it is saying scanner not found...for some reason, windows is not detecting my scanner like it used to before. I am wonder why this is happening NOW. I called my hardware support line and they said that the hardware probably doesnt work anymore....which i find hard to believ since my computer says the device is working properly. Anyone can help me on this?
2007-03-12 08:00:03 · 4 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Scanners
The software that you installed is probably 2000 compatible but not XP. Download the new XP drivers here:
ftp://ftp.hp.com/pub/scanners
/software/sj657en.exe
Keep in mind that this is a 30mb download. It's doubtful that you can successfully download this over a dial up connection. If you don't have a high speed connection, you may need to contact HP and order the software.
2007-03-12 08:07:49 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Check this HP link for Drivers of your specific Model
2007-03-12 15:18:17 · answer #2 · answered by mrresearchman 6 · 0⤊ 0⤋
Windows looses mine all the time. I unplug it from the computer, wait a few seconds, then plug it back in. You should hear the "bong" of new device found.
2007-03-12 15:08:36 · answer #3 · answered by Pete 4 · 0⤊ 0⤋
didn't you have an installation cd when you bought your scanner?? try to uninstall and re-install using the cd...
2007-03-12 15:10:33 · answer #4 · answered by T-spooon 2 · 0⤊ 0⤋