About Selly Oak Hospital in Birmingham - they have been a wonderful hopital for my family?

Question

in the past.They are in the papers today because of their
treatment of our military. It made my blood boil because
when my dear mom was in that hospital, for seven weeks
she was mistreated badly by two nurses. I was told (by the staff nurse - she went on holiday the) to put
in a complaint because my moms was the third that week.
I did so because she was so distressed on the morning that
it happened. (One nurse called her a dirty bugger - the other
gave her a slap on the backside) because she had messed
the bed (she had a tummy bug). She suffered with Dementia
and the hospital would not do anything about it because my
mom could not name names!! Thankfully about 5hours after
it happened I questioned my mom and she could not remember. My brother was there in the morning after it
had happened though. So we have had to live with the fact
that these two nurses 'got away' with it. Then I read about
the treatment of our boys in the hospital today. It makes my
blood boil.

Answer 1

Im sorry you had this pain and anguish during the last of your mothers days. Get them now. The staff nurse who went away on holiday would give a statement. What about the other two patients who were abused by these nurses, is there any redress there, can you get their details or family details and ask them to complain. Surely with even one serious assault claim against each of them, they would loose their jobs. I hope you find peace in whatever you do.

Answer 2

I know this is slightly off-topic but I just want to say that this is happening up and down the UK - and not just to older people. For whatever reason, the notion of respect and dignity for the patient seems to have gone out the window. We (yes, I speak from personal experience) are sometimes left feeling beholden to the staff, afraid to ask for assistance for fear of being publicly abused and ridiculed. When I was in hospital a few months ago I dared to ask if I could have coffee instead of tea in the morning: the response was an outraged, 'What do you think this is? A f*****ng hotel? We don't have time for that!' I received neither tea nor coffee. The woman next to me, on being told by the consultant that her tests revealed terminal cancer, asked a passing nurse if she might have a cup of tea (she was clearly in shock.) She was informed that they were too busy and she would have to wait till the afternoon. The night staff continuously talked, laughed and shouted to each other throughout the night and when a few patients complained they were told, ' This is an emergency reception ward - you don't come here to sleep!' At the shift handover times, patients' case notes were discussed loudly and sometimes disparagingly - I was three beds away from the nurses' bay and heard them discuss a man, diagnosed with depression, as 'Okay really, not THAT weird ... not a paedophile or anything...' and everyone had a laugh at that.

These were not isolated incidents and while I sympathise with the overworked staff i do think that some show, at least, of compassion is surely a requisite of the job and verbal abuse is NEVER acceptable.

I think you should certainly take some legal advice regarding your mother's treatment: although it may result in nothing more than a letter of complaint going to the hospital, at least you will feel you have done something. My sympathies are with you on the loss of your mother.

Answer 3

Good for ya and it's nice.Thanks for the points and u said nobody answered your question but I did.