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Each time computer starts up I get the above notice,. which further states "The procedure entry point GetProcessingImageFileNameW culd not be located in the dynamic link library PSAPI.DLL." How can I sort this. I have installed BT software updates and reinstalled and this has made no difference.

2007-03-10 03:29:07 · 4 answers · asked by Sunset 3 in Computers & Internet Software

4 answers

call your BT adviser,they will sort it,it was happening to me also

2007-03-10 03:34:07 · answer #1 · answered by LYNDA M 5 · 0 0

I also had this problem it is connected to the BT on line help service. Get in touch with BT if you can, I tried several times but got no reply. Eventually I removed the BT help programme from add/remove programmes, that stopped it. However if you are not sure about doing that simply leave it as it does no harm. Good Luck.

2007-03-10 07:54:15 · answer #2 · answered by Anonymous · 0 0

The Better way is remove it from the startup

Start->Run->msconfig

A Window appears then go to Startup and Uncheck the Tab of SmartBridge Alerts

2007-03-18 02:28:01 · answer #3 · answered by Bhuvaneshbabu R 2 · 0 0

Had it...Got rid of it....it will stop on its own one day, like it did to me...

Dont worry about it............

Good luck............

2007-03-10 03:34:20 · answer #4 · answered by Anonymous · 1 0

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