It froze and when i went to restart it a blue screen with writing on it showed up (flashed too fast for me to read it) and then a screen showed up asking if i wanted to start in safe mode, normally, or at last known good configuration etc. and no matter what option i choose it keeps going in this circle of the blue screen and the other screen mentioned....how do i fix this? it doesnt matter if i lose all my things i just wanna be able to use it again!
2007-03-09 16:43:29 · 6 answers · asked by Sarah 2 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
ok i can lose all my stuff since i barely have anything on it. how would i go about reformatting? i dont have any discs so umm yeah haha
2007-03-09 16:52:13 · update #1
the blue screen message said:
a problem has been detected and windows has been shutdown to prevent damage to your computer
if this is the first time you've seen this stop error screen restart your computer.if this
screen appears again, follow these steps:
check to make sure any new hardware or software is proporly installed if this is a new
installation ask your hardware or software manafacturers for any window updates you might
need if problems continue disable or remove any newly installed hardware or software
disable BIOS memory options such as caching or shadowing. if you need to use
safemode to remove or disable components restart your computer
press F8 to select advanced start up options and then select safemode
Technical information:
*** STOP 0X000000ED(0X85F3FE30, 0XC0000006, 0X00000000, 0X00000000)
2007-03-09 17:27:26 · update #2
*** STOP 0X000000ED means UNMOUNTABLE_BOOT_VOLUME ***
read the following description from Microsoft, maybe you can get your laptop back to work yourself, otherwise take it to a computer technician.
http://support.microsoft.com/kb/297185/EN-US/
good luck
2007-03-09 18:58:50 · answer #1 · answered by frime 6 · 0⤊ 0⤋
The only real way to get any advice on this would be to get the information from the error message it's giving you. Get a camera and take a picture, or try to write it down as fast as you can. Otherwise, it's really impossible to see what the problem is.
Chances are, though, is that your operating system is shot. You may need to reformat. Reformatting, however, will cause you to lose EVERYTHING on your hard drive, so if you can get any information on the errors so we can help you without losing all your stuff, you might want to try and do that.
2007-03-10 00:46:59 · answer #2 · answered by D14BL0 5 · 0⤊ 0⤋
if anything failed, your only last option is to format and reinstall your computer again. does your computer come with recovery discs? if it does, then oop in the disc, restart your computer, since you're using HP, press F12 (I think) to load up the choice which one to boot up first, select CD drive, then it will automatic clean up your computer and restart everything all over again, and as you predicted, it will delete everything.
2007-03-10 00:56:09 · answer #3 · answered by digital_goddess_usa 3 · 0⤊ 0⤋
I recommend that you take it to a computer technician. I think that only he will be able to recover your data. Even that he have to format and reinstall all the programs later.
2007-03-10 00:54:09 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Sounds like you need a computer geek. It will cost you. Time to buy a new lap top. It was inevitable.
2007-03-10 00:57:50 · answer #5 · answered by Anonymous · 0⤊ 0⤋
I agree with D14, However *IF* your laptop is UNDER WARRANTY take it in!
2007-03-10 00:50:28 · answer #6 · answered by mrresearchman 6 · 0⤊ 0⤋